Senior HR Generalist - Employee Success

Location(s):
San Francisco, CA - HQ
 
Description: The Senior HR Operations Generalist is a member of the Employee Success Operations team and has an exciting opportunity to help design and build a shared services HR delivery model at Salesforce.com. This role is also responsible for administering global compensation and benefits programs. Responsibilities include, but are not limited to: first level response to HR-related questions from employees and managers, HR program administration, data management, and reporting/analysis for all compensation and benefits programs. This role also participates in other HR Operations initiatives as either a team member or project leader.

Experience working in an HR shared services organization is required. The successful candidate should also have strong analytical skills, exceptional excel skills, strong communication skills and the ability to develop and write reports. This person should have the ability to create complex queries and provide appropriate interpretation of the data for the end-user. The ability to combine data from multiple sources and provide analysis and trending is required. . Our ideal candidate enjoys working in dynamic and high-growth environments and is experienced in administering complex programs in support of an overall compensation and benefits philosophy and strategy.

Responsibilities:


  • This role provides, analyzes, and maintains the following reports and processes:
  • First level employee support, escalates irresolvable issues to appropriate Subject Matter Expert.
  • Assists with salary surveys and job code assignments.
  • Administers the annual salary review process and data reconciliation.
  • Assists with annual bonus administration.
  • HR metric reports (headcount, turnover, new hire, termination, workers comp analysis, etc.).
  • Administers the annual 360 degree review process.
  • Annual EEO-1 reports and FSA nondiscrimination testing.
  • Manages the interface files to our third party administrators and troubleshoots issues.

  • Benefits-related responsibilities:
  • Educates new hires and existing employees on benefits coverage and eligibility.
  • Processes Leave of Absence requests.
  • Aids in the administration of the annual benefits open-enrollment process.
  • Supports benefit-related technology initiatives.
  • Administers the education and fitness reimbursement program.


Required Skills/Experience:


  • Education and experience:
  • Bachelor's degree or equivalent.
  • 5-7 years of relevant experience in compensation, benefits, HR systems, or a generalist role.
  • Experience working in HR shared services organization for established company is required.
  • Experience with global HR Systems (Workday, ADP).
  • Knowledge and experience in HR strategies and practices.
  • Experience working across multiple disciplines in HR.
  • Experience with multi-state employment law and practices.

  • Knowledge, skills and abilities:
  • Exceptional analytical problem solving skills with passion for data integrity, process definition, and continuous learning.
  • Excellent verbal and written communication skills: concise, articulate, and confident.
  • Comfortable with a high-paced environment with competing priorities.
  • Drives results and is solutions-oriented.
  • Ability to maintain confidentiality in all aspects of job responsibilities.
  • Exceptional organizational, prioritization and follow-up skills.
  • Knowledge and application of transactional HR practices in a large company environment.
  • Places high priority on data integrity and security, confidentiality.
  • Able to build credibility with both individual contributors and the executive staff.
  • Highly skilled in Excel spreadsheet designs, formulas, and graphs.


Desired Skills:

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