2009
News
November
Creating Alignment Is the Key to Organizational Success [ 1to1 Magazine ]
BofA taking Twitter to next level with CRM [ The Financial Brand ]
There's No Substitute for Great Customer Service [ Inc. ]
Storytelling Tips from Salesforce's Marc Benioff [ BusinessWeek ]
BofA taking Twitter to next level with CRM [ The Financial Brand ]
There's No Substitute for Great Customer Service [ Inc. ]
Storytelling Tips from Salesforce's Marc Benioff [ BusinessWeek ]
October
Salesforce CEO Shares Strategy [ BNET ]
A Salute to Visionary CEOs [ InternetNews.com ]
Salesforce.com’s Marc Benioff: ‘Many CEOs are afraid to get too personal’ [ VentureBeat ]
Book Review: Behind the Cloud by Marc Benioff of Salesforce.com [ TMCnet ]
Adobe and Salesforce.com combine their tools for business apps [ VentureBeat ]
Salesforce And Adobe Partner To Offer Flash-Based Applications In The Cloud [ TechCrunch ]
Mercury News interview: Marc Benioff, CEO of Salesforce.com [ San Jose Mercury News ]
Cloud Computing Turns 10 [ Inc. ]
Online auction firm taps Force.com to glue apps together [ SearchCloudComputing.com ]
Video: Salesforce.com co-founder talks about state of enterprise cloud [ TechRepublic ]
Ellison Frenemy Benioff Takes The Stage At Oracle OpenWorld [ TechCrunch ]
Dell, Salesforce Partner In Online CRM [ InformationWeek ]
Salesforce Annual Run Rate Tops $1.2B: Benioff [ GigaOm ]
Salesforce.com Goes Against The Elements [ Forbes.com ]
Inside Marc Benioff's brain [ CNN Money ]
Platform As A Service: What Vendors Offer [ InformationWeek ]
Cisco and Salesforce.com to Sell Call-Center Service (Update2) [ Bloomberg News ]
Salesforce, Cisco Take Customer Service To Cloud [ CRN ]
Clearing The Clouds (Video) [ Jim Cramer’s MadMoney ]
Salesforce.com tackles scheduled downtime with its ‘five-minute upgrade’ [ VentureBeat ]
A Salute to Visionary CEOs [ InternetNews.com ]
Salesforce.com’s Marc Benioff: ‘Many CEOs are afraid to get too personal’ [ VentureBeat ]
Book Review: Behind the Cloud by Marc Benioff of Salesforce.com [ TMCnet ]
Adobe and Salesforce.com combine their tools for business apps [ VentureBeat ]
Salesforce And Adobe Partner To Offer Flash-Based Applications In The Cloud [ TechCrunch ]
Mercury News interview: Marc Benioff, CEO of Salesforce.com [ San Jose Mercury News ]
Cloud Computing Turns 10 [ Inc. ]
Online auction firm taps Force.com to glue apps together [ SearchCloudComputing.com ]
Video: Salesforce.com co-founder talks about state of enterprise cloud [ TechRepublic ]
Ellison Frenemy Benioff Takes The Stage At Oracle OpenWorld [ TechCrunch ]
Dell, Salesforce Partner In Online CRM [ InformationWeek ]
Salesforce Annual Run Rate Tops $1.2B: Benioff [ GigaOm ]
Salesforce.com Goes Against The Elements [ Forbes.com ]
Inside Marc Benioff's brain [ CNN Money ]
Platform As A Service: What Vendors Offer [ InformationWeek ]
Cisco and Salesforce.com to Sell Call-Center Service (Update2) [ Bloomberg News ]
Salesforce, Cisco Take Customer Service To Cloud [ CRN ]
Clearing The Clouds (Video) [ Jim Cramer’s MadMoney ]
Salesforce.com tackles scheduled downtime with its ‘five-minute upgrade’ [ VentureBeat ]
September
Salesforce.com, Coda form new SaaS financials company [ IDG News Service ]
Salesforce.com assists agencies in moving to the cloud [ Federal News Radio ]
InformationWeek 500: SaaS Leader Salesforce.com Lives Cloud Computing [ InformationWeek ]
Salesforce.com adds Twitter to cloud services [ CNET News.com ]
Salesforce.com Service Cloud 2 Expands Company's SAAS Offerings [ eWEEK ]
Salesforce rolling out a beefier Service Cloud [ ZDNet ]
Salesforce.com's Service-as-a-Service [ Forbes.com ]
Everything You Need To Know About Salesforce’s Service Cloud 2 [ TechCrunch ]
Salesforce for Twitter Launches [ Mashable ]
Salesforce.com offers software for tiny businesses [ Reuters ]
Salesforce.com sets sights on the smallest businesses [ IDG News Service ]
New Salesforce Contact Manager Edition Makes it Affordable for SMBs to Get In the Cloud [ CRM FYI ]
Salesforce Launches Lightweight Contact Manager For Small Businesses [ TechCrunchIT ]
Salesforce.com assists agencies in moving to the cloud [ Federal News Radio ]
InformationWeek 500: SaaS Leader Salesforce.com Lives Cloud Computing [ InformationWeek ]
Salesforce.com adds Twitter to cloud services [ CNET News.com ]
Salesforce.com Service Cloud 2 Expands Company's SAAS Offerings [ eWEEK ]
Salesforce rolling out a beefier Service Cloud [ ZDNet ]
Salesforce.com's Service-as-a-Service [ Forbes.com ]
Everything You Need To Know About Salesforce’s Service Cloud 2 [ TechCrunch ]
Salesforce for Twitter Launches [ Mashable ]
Salesforce.com offers software for tiny businesses [ Reuters ]
Salesforce.com sets sights on the smallest businesses [ IDG News Service ]
New Salesforce Contact Manager Edition Makes it Affordable for SMBs to Get In the Cloud [ CRM FYI ]
Salesforce Launches Lightweight Contact Manager For Small Businesses [ TechCrunchIT ]
August
Global CIO: Salesforce.com Surge Pushes SaaS Into Mainstream [ InformationWeek ]
Salesforce.com Eyes VARs as Cloud Computing Partners [ eWEEK: Channel Insider ]
Salesforce opens cloud to resellers, expanding AppExchange [ ZDNet ]
Salesforce.com: cloud computing model is a rainmaker for entrepreneurs [ TechJournal South ]
Salesforce.com Dips Its Toe Into Electronic Medical Records [ Wall Street Journal ]
Why Washington Needs to Keep Its Eye On the Cloud [ The Huffington Post ]
Business on Main, Cloud Computing Controls Costs [ MSN ]
Salesforce.com Eyes VARs as Cloud Computing Partners [ eWEEK: Channel Insider ]
Salesforce opens cloud to resellers, expanding AppExchange [ ZDNet ]
Salesforce.com: cloud computing model is a rainmaker for entrepreneurs [ TechJournal South ]
Salesforce.com Dips Its Toe Into Electronic Medical Records [ Wall Street Journal ]
Why Washington Needs to Keep Its Eye On the Cloud [ The Huffington Post ]
Business on Main, Cloud Computing Controls Costs [ MSN ]
July
Salesforce unfazed by Oracle competition in cloud computing [ SearchCloudComputing.com ]
A Band That Knows Where the Money Comes From [ New York Times ]
How to Use Salesforce.com for Non-Revenue Purposes [ CIO ]
Learning to Use the Force [ CRM Buyer ]
Salesforce for the feds? (Video) [ WFED ]
'Cloud Computing' Could Transform Data Storage (Video) [ PBS: NewsHour with Jim Lehrer ]
Need help running your business? Look to the clouds [ USA Today ]
Cloud computing company goes above and beyond [ EDL Consulting ]
A Band That Knows Where the Money Comes From [ New York Times ]
How to Use Salesforce.com for Non-Revenue Purposes [ CIO ]
Learning to Use the Force [ CRM Buyer ]
Salesforce for the feds? (Video) [ WFED ]
'Cloud Computing' Could Transform Data Storage (Video) [ PBS: NewsHour with Jim Lehrer ]
Need help running your business? Look to the clouds [ USA Today ]
Cloud computing company goes above and beyond [ EDL Consulting ]
June
Executive Decision: Salesforce.com CEO Marc Benioff (Video) [ Jim Cramer's Mad Money ]
Benioff Offers Cloud Riposte: It's Not Just Fashion [ InformationWeek ]
The Right Way to Handle Partner Business Using Salesforce.com [ Inside CRM ]
Structure 09: Marc Benioff on the Key to Salesforce’s Success and the Move to Real-Time (Video) [ GigaOm ]
Salesforce.com’s Marc Benioff: The future of computing looks like Twitter [ VenutureBeat ]
Businesses use Twitter to communicate with customers [ USA Today ]
Surveys: Top 10 Most Profitable Vendor Certifications (Slideshow) [ eWEEK: Channel Insider ]
SalesForce.com pitches cloud computing in Microsoft territory [ Seattle Times ]
Salesforce CEO jabs at Microsoft cloud moves [ Reuters ]
Salesforce opens Sites; offers free version to help push cloud adoption [ ZDNet ]
Salesforce.com Now Lets Companies Build Both Apps And Sites In The Cloud [ TechCrunchIT ]
CODA: why build on the Force.com platform (Video) [ ZDNet ]
John Peavoy: the best salesperson Salesforce never had (Video) [ ZDNet ]
Data Centers Overload [ New York Times Magazine ]
Genentech's Cloud Cover [ BusinessWeek ]
Salesforce Content Bridges Gap Between Marketing and Sales [ Inside CRM blog ]
Why Cowen and Co. Moved Into The Cloud [ Security Industries News ]
SaaS: Bailing out government IT [ Computerworld ]
Benioff Offers Cloud Riposte: It's Not Just Fashion [ InformationWeek ]
The Right Way to Handle Partner Business Using Salesforce.com [ Inside CRM ]
Structure 09: Marc Benioff on the Key to Salesforce’s Success and the Move to Real-Time (Video) [ GigaOm ]
Salesforce.com’s Marc Benioff: The future of computing looks like Twitter [ VenutureBeat ]
Businesses use Twitter to communicate with customers [ USA Today ]
Surveys: Top 10 Most Profitable Vendor Certifications (Slideshow) [ eWEEK: Channel Insider ]
SalesForce.com pitches cloud computing in Microsoft territory [ Seattle Times ]
Salesforce CEO jabs at Microsoft cloud moves [ Reuters ]
Salesforce opens Sites; offers free version to help push cloud adoption [ ZDNet ]
Salesforce.com Now Lets Companies Build Both Apps And Sites In The Cloud [ TechCrunchIT ]
CODA: why build on the Force.com platform (Video) [ ZDNet ]
John Peavoy: the best salesperson Salesforce never had (Video) [ ZDNet ]
Data Centers Overload [ New York Times Magazine ]
Genentech's Cloud Cover [ BusinessWeek ]
Salesforce Content Bridges Gap Between Marketing and Sales [ Inside CRM blog ]
Why Cowen and Co. Moved Into The Cloud [ Security Industries News ]
SaaS: Bailing out government IT [ Computerworld ]
May
In good we trust [ San Francisco Magazine ]
Salesforce.com Introduces Force.com for Google App Engine [ eWEEK ]
Channel Insider, Healthcare Provider Cuts Patient Intake Time with Apple iPhone App [ eWEEK ]
Google And Salesfore Integrate Google Earth in CRM For Non-Profits (Video) [ TechCrunchIT ]
Philadelphia Flyers Rock! - When It Comes To Customer Experience, That Is (Video) [ ZDNet ]
Cloud software matures as economy boosts allure [ Reuters ]
Low Costs Drive the Gartner Magic Quadrant for CRM Customer [ destinationCRM.com ]
Coda: How To Build A Cloud Company [ BNET ]
Salesforce stacks the cloud to ease operations [video] [ ZDNet ]
Report: Salesforce.com`s Force.com is Five Times Faster than Java, .NET [ eWEEK ]
Google, Salesforce.com urge cloud deployments [ InfoWorld ]
Federal Budget Hastens Cloud Adoption [ BNET ]
Salesforce Summer Ups Collaboration, Workflow [ InternetNews.com ]
Summer 09 Sets Sail this June with Features You Want and Need [ CRM FYI ]
Salesforce upgrades with case-sharing, new charts and more [ ZDNet ]
A Web Presence From Scratch [ Wall Street Journal ]
A Web Presence From Scratch [ Wall Street Journal ]
Salesforce.com Introduces Force.com for Google App Engine [ eWEEK ]
Channel Insider, Healthcare Provider Cuts Patient Intake Time with Apple iPhone App [ eWEEK ]
Google And Salesfore Integrate Google Earth in CRM For Non-Profits (Video) [ TechCrunchIT ]
Philadelphia Flyers Rock! - When It Comes To Customer Experience, That Is (Video) [ ZDNet ]
Cloud software matures as economy boosts allure [ Reuters ]
Low Costs Drive the Gartner Magic Quadrant for CRM Customer [ destinationCRM.com ]
Coda: How To Build A Cloud Company [ BNET ]
Salesforce stacks the cloud to ease operations [video] [ ZDNet ]
Report: Salesforce.com`s Force.com is Five Times Faster than Java, .NET [ eWEEK ]
Google, Salesforce.com urge cloud deployments [ InfoWorld ]
Federal Budget Hastens Cloud Adoption [ BNET ]
Salesforce Summer Ups Collaboration, Workflow [ InternetNews.com ]
Summer 09 Sets Sail this June with Features You Want and Need [ CRM FYI ]
Salesforce upgrades with case-sharing, new charts and more [ ZDNet ]
A Web Presence From Scratch [ Wall Street Journal ]
A Web Presence From Scratch [ Wall Street Journal ]
April
The silver lining of cloud computing [ The Globe and Mail ]
Mid-Market Hero: Vetrazzo Marries Recycled Glass With New Information Technology [ bMighty.com ]
Marc the software slayer’s new mission [ Reuters ]
Benioff calls for 'the end of maintenance' [ IDG News Service ]
CRM on demand works wonders for Canadian "voice talent" firm (Video) [ IT World Canada ]
Salesforce.com adds content library, service tools (Video) [ Computerworld Canada ]
Salesforce's Force.com Platform, Demystified [ CIO ]
Salesforce offers customers free service [ Reuters ]
Salesforce launches MobileLite, free app for all its customers [ VentureBeat ]
The "Cloud Pioneers": Marc Benioff [ deal architect ]
Web tools can help agencies collect innovative ideas [ Federal Computer Week ]
The 2009 CRM Service Awards: Rising Stars -- Salesforce.com: Clouding Up the Scene [ destinationCRM.com ]
Mid-Market Hero: Vetrazzo Marries Recycled Glass With New Information Technology [ bMighty.com ]
Marc the software slayer’s new mission [ Reuters ]
Benioff calls for 'the end of maintenance' [ IDG News Service ]
CRM on demand works wonders for Canadian "voice talent" firm (Video) [ IT World Canada ]
Salesforce.com adds content library, service tools (Video) [ Computerworld Canada ]
Salesforce's Force.com Platform, Demystified [ CIO ]
Salesforce offers customers free service [ Reuters ]
Salesforce launches MobileLite, free app for all its customers [ VentureBeat ]
The "Cloud Pioneers": Marc Benioff [ deal architect ]
Web tools can help agencies collect innovative ideas [ Federal Computer Week ]
The 2009 CRM Service Awards: Rising Stars -- Salesforce.com: Clouding Up the Scene [ destinationCRM.com ]
March
Salesforce announces Twitter app; further validates power of cloud [ ZDNet ]
Salesforce.com Integrates Twitter [ ReadWriteWeb ]
Salesforce.com Preaches Computing Power for Rent [ New York Times ]
Salesforce Puts Tweets In The Cloud [ TechCrunchIT ]
Salesforce.com lets you answer customer complaints on Twitter [ VentureBeat ]
Salesforce Adds Twitter, Teases Rivals [ Wall Street Journal ]
PaaS gives developers a virtual toolbox [ Computerworld ]
People Complaining About Your Biz On Twitter? Salesforce.com Has An App For That [ Silicon Alley Insider ]
The Efficient Cloud: All Of Salesforce Runs On Only 1,000 Servers Market [ TechCrunch ]
Salesforce.com Makes Training More Accessible, Easier [ eWEEK: Channel Insider ]
Customer Support via Twitter? Salesforce.com Makes It Legit [ New York Times ]
The Internet Industry Is on a Cloud -- Whatever That May Mean [ Wall Street Journal ]
Why Salesforce.com's Social Media Smarts Could Get You Closer to Customers [ CIO ]
Companies see speed, opportunity in cloud computing [ SD Times ]
Inside Salesforce.com's Tenth Anniversary Victory Tour (Video) [ InformationWeek ]
Tech Spending: The Great Divide [ BusinessWeek ]
Salesforce.com Smells Blood, Hunts Bigger CRM Prey: Enterprise Cloud Customers [ CIO ]
Salesforce.com announces subscription-based training program [ eChannelLine ]
Enterprise Applications Slideshow: Salesforce.com Service Turns 10 [ eWEEK ]
Congratulations Marc… The next $billion will be harder [ ZDNet ]
SaaS Grows Up and Validates the Cloud [ GigaOm ]
Global CIO: Salesforce CEO Marc Benioff Has Declared War -- Are You Enlisting? [ InformationWeek ]
Salesforce's Golden Egg [ CRM Buyer ]
Cloud computing helps firm bring call center in-house, integrate apps [ SearchCIO.com ]
Salesforce.com Integrates Twitter [ ReadWriteWeb ]
Salesforce.com Preaches Computing Power for Rent [ New York Times ]
Salesforce Puts Tweets In The Cloud [ TechCrunchIT ]
Salesforce.com lets you answer customer complaints on Twitter [ VentureBeat ]
Salesforce Adds Twitter, Teases Rivals [ Wall Street Journal ]
PaaS gives developers a virtual toolbox [ Computerworld ]
People Complaining About Your Biz On Twitter? Salesforce.com Has An App For That [ Silicon Alley Insider ]
The Efficient Cloud: All Of Salesforce Runs On Only 1,000 Servers Market [ TechCrunch ]
Salesforce.com Makes Training More Accessible, Easier [ eWEEK: Channel Insider ]
Customer Support via Twitter? Salesforce.com Makes It Legit [ New York Times ]
The Internet Industry Is on a Cloud -- Whatever That May Mean [ Wall Street Journal ]
Why Salesforce.com's Social Media Smarts Could Get You Closer to Customers [ CIO ]
Companies see speed, opportunity in cloud computing [ SD Times ]
Inside Salesforce.com's Tenth Anniversary Victory Tour (Video) [ InformationWeek ]
Tech Spending: The Great Divide [ BusinessWeek ]
Salesforce.com Smells Blood, Hunts Bigger CRM Prey: Enterprise Cloud Customers [ CIO ]
Salesforce.com announces subscription-based training program [ eChannelLine ]
Enterprise Applications Slideshow: Salesforce.com Service Turns 10 [ eWEEK ]
Congratulations Marc… The next $billion will be harder [ ZDNet ]
SaaS Grows Up and Validates the Cloud [ GigaOm ]
Global CIO: Salesforce CEO Marc Benioff Has Declared War -- Are You Enlisting? [ InformationWeek ]
Salesforce's Golden Egg [ CRM Buyer ]
Cloud computing helps firm bring call center in-house, integrate apps [ SearchCIO.com ]
February
2009 Channel Chiefs: The List [ CRN ]
Government Agencies Embrace Cloud Computing [ IDG News Service ]
Luring Government IT to the Cloud [ eWEEk ]
Taking steps to clarify cloud governance [ SD Times ]
Salesforce hits its stride [ Fortune ]
Federal CTO Agenda: The Industry's Advice To Obama [ InformationWeek ]
Bullish on PaaS: Developers cite its speed, elegance [ Computerworld ]
Selling in the Cloud: Salesforce.com Adds Content Management and Opportunity "Genius" [ Customer Think ]
Salesforce.com Delivers Salesforce CRM Spring '09 Release [ eWEEK ]
Turbo Techs: 25 Hottest Tech Stocks; Our annual list of the 25 fastest-growing tech companies [ Forbes.com ]
U.S. Army tries out Salesforce.com in recruiting [ Computerworld ]
Government Agencies Embrace Cloud Computing [ IDG News Service ]
Luring Government IT to the Cloud [ eWEEk ]
Taking steps to clarify cloud governance [ SD Times ]
Salesforce hits its stride [ Fortune ]
Federal CTO Agenda: The Industry's Advice To Obama [ InformationWeek ]
Bullish on PaaS: Developers cite its speed, elegance [ Computerworld ]
Selling in the Cloud: Salesforce.com Adds Content Management and Opportunity "Genius" [ Customer Think ]
Salesforce.com Delivers Salesforce CRM Spring '09 Release [ eWEEK ]
Turbo Techs: 25 Hottest Tech Stocks; Our annual list of the 25 fastest-growing tech companies [ Forbes.com ]
U.S. Army tries out Salesforce.com in recruiting [ Computerworld ]
January
100 Best Companies to Work For [ Fortune ]
Starbucks Taps Salesforce's Sites Technology for Campaign [ IDG News Service ]
Marc Benioff Taking On The Cloud [ InformationWeek ]
Cloud computing: Hot technology for 2009 [ NetworkWorld.com ]
Salesforce keeps ahead of the conversation [ TechCrunchIT ]
Salesforce Service Cloud: Community Management Is Really CRM 2.0 [ GigaOm ]
The President-Elect Wants Your Help [ 1to1 Magazine ]
Salesforce.com Inaugurates the Era of Cloud Computing for Customer Service with the Service Cloud [ CustomerThink ]
Salesforce.com Rationalizes InStranet Assets to Create Service Cloud [ eWEEk ]
Benioff Says Force.Com Boosted Salesforce.com's Position [ Bloomberg News ]
Salesforce.com's Secret Sauce [ Forbes.com ]
The Recession, the Cloud and Salesforce.com [ E-Commerce Times ]
Starbucks Taps Salesforce's Sites Technology for Campaign [ IDG News Service ]
Marc Benioff Taking On The Cloud [ InformationWeek ]
Cloud computing: Hot technology for 2009 [ NetworkWorld.com ]
Salesforce keeps ahead of the conversation [ TechCrunchIT ]
Salesforce Service Cloud: Community Management Is Really CRM 2.0 [ GigaOm ]
The President-Elect Wants Your Help [ 1to1 Magazine ]
Salesforce.com Inaugurates the Era of Cloud Computing for Customer Service with the Service Cloud [ CustomerThink ]
Salesforce.com Rationalizes InStranet Assets to Create Service Cloud [ eWEEk ]
Benioff Says Force.Com Boosted Salesforce.com's Position [ Bloomberg News ]
Salesforce.com's Secret Sauce [ Forbes.com ]
The Recession, the Cloud and Salesforce.com [ E-Commerce Times ]