Salesforce.com and Portera Partner to Expand Web Service Offerings

Strategic Alliance Will Provide An Integrated Front-Office Solution for Professional Services Organizations

SAN FRANCISCO, CA — June 11, 2001 — Salesforce.com, the worldwide market leader in online customer relationship management (CRM), today announced a strategic partnership with Portera, the leading vertical service provider (VSP) for the professional services industry, to increase and enhance the online services they offer to professional services and consulting companies. Now, professional services organizations can purchase CRM and professional services automation (PSA) as an integrated, subscription-based service that provides rapid return on investment (ROI).

Through this partnership, the two companies can provide their existing and potential consulting and professional services customers with a robust, easily implemented solution capable of meeting all of a company's front-office needs. In addition, customers will receive the added benefits of an online service, exploiting the process efficiencies of an integrated solution without incurring the risk and lengthy time to value typically associated with enterprise software implementations.

"We believe the future for enterprise software is online delivery," said John Dillon, president and CEO of salesforce.com. "Through this partnership with Portera, professional services companies will have a powerful, scalable and reliable online CRM service to complement their online professional services automation within days without the risk and hassle of traditional enterprise software."

"Portera and salesforce.com are pioneers in the development and delivery of subscription-based enterprise software," said Gary Steele, CEO of Portera. "This model is perfectly suited to the professional services industry. Customers can pay as they go and focus on doing billable work for their clients."

With salesforce.com, companies realize the benefits of CRM across their organizations almost immediately and begin to see an impressive ROI within months. As the first complete CRM service to be offered online, salesforce.com was created to help companies improve productivity, maximize efficiency and enhance long-term relationships with their customers. Portera's ServicePort suite of PSA applications delivers the software functionality professional services organizations need to effectively manage their finances, resources, projects and relationships — leaving more time to focus on revenue-generating activities.

For more information on how to purchase the Portera/salesforce.com joint solution, please contact salesforce.com business development at 415-901-7035 or Portera sales at 1-888-263-8482.

About Portera:

Portera is a vertical service provider (VSP) dedicated to helping consulting firms, government contractors and other professional services organizations succeed. Portera's industry-tailored solutions — including its subscription-based ServicePort™ suite of professional services automation (PSA) applications — enable these organizations to focus on revenue-generating activities by delivering the software functionality needed to effectively manage finances, resources, projects and relationships. The ServicePort suite is delivered over the company's global service delivery infrastructure, ensuring the highest levels of security, reliability and performance. Portera customers are located in over a dozen countries and include Agilent (NYSE: A), Booz-Allen & Hamilton, British Telecom (NYSE: BTY), Hewlett-Packard (NYSE: HP), Lockheed Martin (NYSE: LMT), Microsoft (Nasdaq: MSFT), Network Associates (Nasdaq: NETA), PricewaterhouseCoopers and Raytheon (NYSE: RTN). Portera is based in Campbell, Calif. Further information about Portera can be found at www.portera.com.

About Portera:

Portera is a vertical service provider (VSP) dedicated to helping consulting firms, government contractors and other professional services organizations succeed. Portera's industry-tailored solutions — including its subscription-based ServicePort™ suite of professional services automation (PSA) applications — enable these organizations to focus on revenue-generating activities by delivering the software functionality needed to effectively manage finances, resources, projects and relationships. The ServicePort suite is delivered over the company's global service delivery infrastructure, ensuring the highest levels of security, reliability and performance. Portera customers are located in over a dozen countries and include Agilent (NYSE: A), Booz-Allen & Hamilton, British Telecom (NYSE: BTY), Hewlett-Packard (NYSE: HP), Lockheed Martin (NYSE: LMT), Microsoft (Nasdaq: MSFT), Network Associates (Nasdaq: NETA), PricewaterhouseCoopers and Raytheon (NYSE: RTN). Portera is based in Campbell, Calif. Further information about Portera can be found at www.portera.com.