Reaches 100,000 Subscribers Milestone

More than 7,400 customers worldwide now rely on for CRM Needs

SAN FRANCISCO, Calif. - September 22, 2003 -®, the world leader in delivering software-as-service, today announced that more than 100,000 subscribers worldwide now use the innovative on-demand service to manage their customer information without the cost and risk of software. Less than four years old, provides full on-demand customer relationship management (CRM) functionality to more than 7,400 companies, and recently announced that SunGard (NYSE: SDS) will standardize over 1,000 users worldwide on S3 in the next year.

The company also reported that it gained a larger number of subscribers in the past quarter than in any previous quarter, signing deals with large enterprise such as DoubleClick (NASDAQ: DCLK) and Analog Devices (NYSE: ADI). provides a complete CRM ecosystem to support each subscriber, including the S3 product line, the sforce client/service application platform and a world-class partner network that includes BEA (NASDAQ: BEAS), Borland, Microsoft (NASDAQ: MSFT), PriceWaterhouse Coopers, Sun (NASDAQ: SUNW), and TIBCO (NASDAQ: TIBX).

"With customers in nearly 100 countries, we needed a truly global CRM solution to fully leverage our customer base," said Tim Wright, CIO of Geac, a global enterprise software company for Business Performance Management that recently signed a $500,000 global agreement with to automate over two hundred sales and marketing professionals. "We have now successfully consolidated a number of global CRM systems into S3 to provide on-demand access to customer data and critical functionality from any location in the world."

"The growth of the hosted market has accelerated with increasing adoption of on-demand solutions by large companies," said Sheryl Kingstone, program manager for CRM strategies at The Yankee Group. " has established itself as clear leader by offering low total cost of ownership, low risk and powerful functionality. With the 100,000-subscriber milestone and recent large deployments, furthers its leadership and reinforces its credibility in the enterprise CRM marketplace."

"More than 100,000 subscribers - Fortune 500 to small business users in every category - have chosen our software-as-service model," said Marc Benioff, chairman and CEO of "Our growth is a direct result of organizations seeking the dramatic success their peers have realized from software-as-service. Our success is directly tied to the success of each of these subscribers, and we are focused on providing the absolute best technology and functionality available." is the world's most successful application utility and the first profitable software-as-service provider. S3 allows the scalable, secure management of sales force automation, campaign management, customer service and support, as well as documents and files. S3 is built on sforce, the client/service application platform, allowing it to be easily customized by tools from BEA (NASDAQ: BEAS), Borland, Microsoft and Sun (NASDAQ: SUNW). The new Integration Server powered by TIBCO (NASDAQ: TIBX), available to S3 customers, offers integration with almost every corporate system including SAP (NYSE: SAP), Oracle (NASDAQ: ORCL), PeopleSoft (NASDAQ: PSFT), and Siebel (NASDAQ: SEBL) applications.

About Salesforce

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. For more information about Salesforce (NYSE: CRM), visit:

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