Salesforce.com Announces 12,000 Customers and 185,000 Paying Subscribers Worldwide as of September 30, 2004

SAN FRANCISCO — Oct. 6, 2004 — Salesforce.com (NYSE:CRM), the market and technology leader in on-demand customer relationship management, today announced that as of September 30, 2004, the company's customer base has grown to approximately 12,000 customers and approximately 185,000 paying subscribers worldwide.

About Salesforce

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase Salesforce applications should make their purchase decisions based upon features that are currently available. Salesforce has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.