Hanger Orthopedic Group Chooses Salesforce.com over Siebel to Close Deals Faster

Global Orthotic and Prosthetic Services and Products Provider Uses Salesforce to Maximize Productivity and Streamline Sales Cycles

San Francisco, Calif. – July 26, 2005 – Salesforce.com [NYSE: CRM], the technology and market leader in on-demand customer relationship management (CRM), today announced that Hanger Orthopedic Group, the world's premier provider of orthotic and prosthetic services and products, has implemented Salesforce nationwide to manage and share critical business data, engage customers more effectively and close deals faster. After surveying competing CRM products, including Siebel CRM OnDemand and Siebel on-premise solutions, Hanger Orthopedic Group determined that salesforce.com's sales and wireless solutions provided an unbeatable combination of flexibility, ease-of-use and rapid deployment advantages.

Hanger Orthopedic Group is one of the 15,500 companies of all sizes that comprised the salesforce.com customer base as of April 30, 2005.

"The bottom line is that our salesforce.com solution enables our salespeople to have a laser focus on their markets so they can pursue the best and most profitable opportunities," said Martin Payne, vice president of national business development and client relations of Hanger Orthopedic Group. "Salesforce generates the comprehensive metrics and organizational visibility needed to ensure our salespeople are deployed in the most effective manner possible. The fact that we could easily deploy Salesforce without drawing on any IT or training resources also made it very attractive."

In addition, the company is taking full advantage of salesforce.com's wireless CRM capabilities enabled by Sendia, a leading wireless business application platform company. Together, salesforce.com and Sendia keep salespeople in the loop no matter where they are. With a suite of options for mobile devices, disconnected laptops and Microsoft Outlook users, the wireless solution ensures sales teams always have access to intelligently organized, up-to-the-minute information designed to help seal the deal.

"With all of our critical sales data available via salesforce.com and Sendia's wireless offering, our salespeople can cover their pre-visit groundwork faster than ever before," said Payne. "They are also delivering a more tailored message to prospects as a result of drawing from the centralized database available to them anywhere, anytime. Our salespeople are truly thrilled with salesforce.com and Sendia's wireless functionality. In fact, they couldn't imagine life on the road without it."

Hanger Orthopedic Group is also using salesforce.com's Customforce toolkit to add fields and modify existing fields to accommodate new products and services, as well as to ensure its Salesforce deployment always mirrors its current sales processes. With Customforce, salesforce.com provides every company the power to be unique. Representing a major breakthrough beyond cookie-cutter vertical solutions, Customforce enables ordinary business users to easily customize their CRM and create new on-demand applications through a simple point-and-click interface. Built into Salesforce and Supportforce, Customforce enables 15,500 companies to leverage the simplicity, power, and success of on demand to create 15,500 unique CRM editions. Customforce makes Salesforce the world's most customizable CRM.

Salesforce.com is the market and technology leader in on-demand customer relationship management (CRM). Through its award-winning salesforce.com family of products including Salesforce (http://www.salesforce.com) and Supportforce (http://www.supportforce.com), the company provides a comprehensive suite of CRM applications to help enterprises of all sizes, industries and geographies meet the complex challenge of sharing and managing information on-demand. Salesforce and Supportforce are built on the Sforce client/service integration platform and include the Customforce tool for complete on-demand customization. Sforce (http://www.sforce.com) and Customforce (http://www.customforce.com) allow customers and independent software vendors to customize and integrate salesforce.com's products, as well as build their own on-demand enterprise applications. As of April 30, 2005, salesforce.com manages customer information for approximately 15,500 customers and approximately 267,000 paying subscribers including Advanced Micro Devices (AMD), America Online (AOL), Avis/Budget Rent A Car (Cendant Rental Car Group), Dow Jones Newswires, Nokia, Polycom and SunTrust Banks. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.

About Hanger Orthopedic Group Inc.

Hanger Orthopedic Group Inc. is an owner and operator of orthotic and prosthetic (O&P) patient-care centers in the United States. In the orthotics business, the Company designs, fabricates, fits and maintains a wide range of standard and custom-made braces and other devices (such as spinal, knee and sports-medicine braces) that provide external support to patients suffering from musculoskeletal disorders, such as ailments of the back, extremities or joints and injuries from sports or other activities. In the prosthetics business, the Company designs, fabricates, fits and maintains custom-made artificial limbs for patients that are without limbs as a result of traumatic injuries, vascular diseases, diabetes, cancer or congenital disorders. The Company is also a distributor of branded and private label O&P devices and components in the United States, all of which are manufactured by third parties.

About Hanger Orthopedic Group Inc.

Hanger Orthopedic Group Inc. is an owner and operator of orthotic and prosthetic (O&P) patient-care centers in the United States. In the orthotics business, the Company designs, fabricates, fits and maintains a wide range of standard and custom-made braces and other devices (such as spinal, knee and sports-medicine braces) that provide external support to patients suffering from musculoskeletal disorders, such as ailments of the back, extremities or joints and injuries from sports or other activities. In the prosthetics business, the Company designs, fabricates, fits and maintains custom-made artificial limbs for patients that are without limbs as a result of traumatic injuries, vascular diseases, diabetes, cancer or congenital disorders. The Company is also a distributor of branded and private label O&P devices and components in the United States, all of which are manufactured by third parties.