BakBone Software Uses Salesforce.com's AppExchange to Create and Deploy Custom, On-Demand Applications for Sarbanes-Oxley Compliance, Change Management and Human Resources

Three AppExchange on-demand applications unique to its business and processes help BakBone simplify operations and streamline global employee management

SAN FRANCISCO, Calif. — January 3, 2006 — Salesforce.com [NYSE: CRM], the technology and market leader in on-demand customer relationship management (CRM), today announced that BakBone Software® (TSX: BKB, PK: BKBO), a global provider of data protection software, is using the AppExchange on-demand platform to create, deploy and manage three new applications critical to running its business. AppExchange has enabled BakBone to dramatically extend the value of its salesforce.com deployment by allowing it to build and run on-demand applications for Sarbanes-Oxley compliance, change management and human resources that greatly simplify operations and streamline global employee management.

AppExchange unites all of BakBone's on-demand applications with a single data model, single security model and a single user interface. With AppExchange, BakBone can customize, build, run and share on demand applications that power all of their business needs. BakBone plans to share its applications with other salesforce.com customers via the AppExchange when it goes live with their next service release, Winter '06, which will be available in the fourth quarter.

BakBone is one of the 18,700 companies of all sizes, industries and geographies that comprised the salesforce.com customer base as of October 31, 2005. Revenue and subscribers will be recognized as the service is delivered.

"AppExchange has allowed us to automate what were previously time-consuming manual processes," said Lonnie Wills, CIO at BakBone. "With AppExchange, we can now extend the use of on-demand across our entire business giving us far greater control over our development and fiscal processes and the ability to react more quickly to customer demands."

BakBone has used AppExchange to create and launch three unique on-demand applications built with the AppExchange Builder developer environment, including:

  • Sox Compliance — allows individual controls to be assigned by business owners, regions and departments; includes reports and dashboards for management on regions' progress with Sarbanes-Oxley compliance
  • Change Management — automatically notifies the internal Change Management Review Board of new change requests to ensure fast and timely approvals
  • HR Management — provides a single database and centralized point for managing employee information
"We have been increasingly impressed with the flexibility of the Salesforce applications, and now with the AppExchange, we not only customize our existing CRM applications but use salesforce.com as a platform for on-demand to extend its benefits across our entire company," added Wills. "This has validated what we've known from the beginning — that we made the right choice with salesforce.com."

 

About BakBone Software, Inc.

BakBone Software is a leading international data protection solution provider that develops and distributes heterogeneous data backup, restore, disaster recovery, replication and storage reporting software for network storage and open-systems environments. BakBone delivers scalable solutions that address the complex demands of large enterprise environments, as well as small to medium size businesses. Founded in 2000, BakBone products are used by Fortune 1000 corporations and domestic and international government entities. Distributed through a select global network of strategic partners, resellers and solution providers, interested companies can learn more information about BakBone's products and services and its newly introduced IDP vision at www.BakBone.com or email info@BakBone.com.

About BakBone Software, Inc.

BakBone Software is a leading international data protection solution provider that develops and distributes heterogeneous data backup, restore, disaster recovery, replication and storage reporting software for network storage and open-systems environments. BakBone delivers scalable solutions that address the complex demands of large enterprise environments, as well as small to medium size businesses. Founded in 2000, BakBone products are used by Fortune 1000 corporations and domestic and international government entities. Distributed through a select global network of strategic partners, resellers and solution providers, interested companies can learn more information about BakBone's products and services and its newly introduced IDP vision at www.BakBone.com or email info@BakBone.com.