Salesforce.com Launches trust.salesforce.com

New website for system performance of all global service components gives customers and community unprecedented real-time access to critical service performance characteristics.

Salesforce.com sets new standard for transparency and openness for on-demand industry

SAN FRANCISCO — February 21, 2006 — Salesforce.com [NYSE: CRM], the technology and market leader in on-demand customer relationship management (CRM), today announced availability of http://trust.salesforce.com, a systems status website giving salesforce.com customers and community access to real-time and historical system performance information and updates, incident reports and maintenance schedules across all its key system components.

Salesforce.com is committed to building and delivering the most secure, fast, and reliable on-demand service available. Created to enhance customer success, trust.salesforce.com is designed to keep customers informed of service availability and help users increase productivity.

"Like some of our best ideas, trust.salesforce.com was inspired by our conversations with customers," said Marc Benioff, Chairman and CEO, salesforce.com. "We have a tradition of leading the on-demand revolution with breakthrough innovations, and we hope that trust.salesforce.com will take its place among some of our best new products."

trust.salesforce.com is available immediately and free of charge to all members of the salesforce.com community.

About Salesforce.com

With more than 100,000 customers, salesforce.com is the enterprise cloud computing company that is leading the shift to the social enterprise. Social enterprises leverage social, mobile and open cloud technologies to put customers at the heart of their business. Based on salesforce.com's real-time, multitenant architecture, the company's platform and application services allow customers to:

  • Create employee social networks with Salesforce Chatter, Salesforce Rypple and Salesforce Force.com.
  • Develop customer social networks with the Salesforce Sales Cloud, Salesforce Data.com, Salesforce Service Cloud, and Salesforce Site.com.
  • Connect with customers on public social networks with Salesforce Heroku and Salesforce Radian6.
  • Empower small business to become social enterprises with Salesforce Desk.com and Salesforce Do.com.
  • Extend a company's social enterprise with apps from the leading enterprise app marketplace, AppExchange.
  • Run apps on Database.com, the first social enterprise database.

 

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com, or call 1-800-NO-SOFTWARE.

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©2012 salesforce.com, inc. All rights reserved. Salesforce.com, Salesforce, Chatter, Sales Cloud, Service Cloud, Radian6, Jigsaw, AppExchange, Force.com, Heroku, and all associated logos are trademarks of salesforce.com, inc. in the United States and other countries. Salesforce.com offers its Siteforce products and services in Germany under the Force.com Sites trademark. Other names used herein may be trademarks of their respective owners. Other names used herein may be trademarks of their respective owners.