Miyachi Unitek Uses Salesforce.com's AppExchange Platform to Develop a Single, Global System for Managing Operations from Production, Sales, to Service and Support

Integration with legacy, ERP application provides daily quote, order, and invoice status to field sales reps

Increased ability to track orders led to 70% reduction in internal sales status calls and more accurate production scheduling

SAN FRANCISCO, Calif. — March 13, 2006 — Salesforce.com [NYSE: CRM], the technology and market leader in on-demand customer relationship management (CRM), today announced that Miyachi Unitek Corporation, a leading supplier of equipment and systems for resistance welding and laser welding, is using Salesforce SFA, Marketing and Service & Support to support its global business. Miyachi Unitek has leveraged the AppExchange on-demand platform to easily customize the Salesforce solution, integrating its enterprise resource planning application with its customer facing applications so the company has a single system to manage and report on its entire operation, from production to sales, service and support.

Miyachi Unitek is one of the 20,500 companies of all sizes, industries and geographies that comprised the salesforce.com customer base as of January 31, 2006. Revenue and subscribers will be recognized as the service is delivered.

"The Salesforce solution has enabled us to consolidate critical data from multiple home-grown applications so we now have a complete view of our customer data, including sales orders and service needs, in a single, central location," said Jim Malloy, Vice President, Sales & Marketing, Miyachi Unitek. "Among many other benefits, this has empowered our production team to anticipate product demand and more accurately manage production scheduling. The result is a more efficient and cost-effective process that is directly expanding our revenue potential."

Miyachi Unitek's sales teams, located around the globe, use a custom-designed object within Salesforce SFA to easily enter customer requests for product samples and submit orders. Because the sales representatives can now track this case status within the Salesforce application, they no longer need to call the Applications Group for updates. This process improvement has resulted in a 70% reduction in calls, further saving the company time and money.

"The ability to easily customize the Salesforce applications for our unique manufacturing industry-specific needs is something that no other solution on the market offered," added Malloy. "Now, using Salesforce, we are able to share information across applications and around the globe with no extra work from our IT department. With Salesforce, we have gained significant improvements in our operations with reduced overall cost."

About Miyachi Unitek Corporation

Founded in 1948, Miyachi Unitek designs and manufacturers a full range of resistance welding and reflow soldering power supplies, heads, monitors and accessories for both large scale and fine spot applications requiring precision metals joining, hermetic sealing systems, and lasers and laser systems for welding and marking. The company offers applications and process development support at no charge. Company Headquarters is located at 1820 S. Myrtle Ave., Monrovia, CA 91016. Contact Miyachi at (626) 303-5676 or by email at info@miyachiunitek.com. Miyachi may be found on the internet at www.miyachiunitek.com

About Miyachi Unitek Corporation

Founded in 1948, Miyachi Unitek designs and manufacturers a full range of resistance welding and reflow soldering power supplies, heads, monitors and accessories for both large scale and fine spot applications requiring precision metals joining, hermetic sealing systems, and lasers and laser systems for welding and marking. The company offers applications and process development support at no charge. Company Headquarters is located at 1820 S. Myrtle Ave., Monrovia, CA 91016. Contact Miyachi at (626) 303-5676 or by email at info@miyachiunitek.com. Miyachi may be found on the internet at www.miyachiunitek.com