Bandwidth.com Extends CRM Success Using Salesforce.com's AppExchange Platform, Integrating Proprietary Pricing System, Streamlining Sales and Operations

AppExchange enables Bandwidth.com to create unique solutions designed for its specific inventory tracking, project management and referral tracking needs

Custom on-demand applications support Bandwidth.com's 200% year-over-year growth and contribute to the company's doubled productivity

SAN FRANCISCO, Calif. — March 20, 2006 — Salesforce.com [NYSE: CRM], the technology and market leader in on-demand customer relationship management (CRM), today announced that Bandwidth.com, a nationwide communications provider for businesses offering advanced internet, VoIP, network and wireless services, is using AppExchange platform to quickly and easily integrate its homegrown proprietary pricing system with all customer-facing applications.

Leveraging the flexibility of Salesforce SFA and Salesforce Service & Support, and AppExchange, Bandwidth.com is also able to create and deploy custom applications for inventory tracking, project management initiatives and tracking customer referrals. Dramatically extending the value of its salesforce.com deployment, these customized solutions provide real-time, advanced reporting so Bandwidth.com has an accurate measurement of performance across departments.

AppExchange platform unites all of Bandwidth.com's on-demand applications with a single data model, single security model and a single user interface. With AppExchange, Bandwidth.com's users can customize, build, run and share on demand applications that power all of their business needs.

Bandwidth.com is one of the 20,500 companies of all sizes, industries and geographies that comprised the salesforce.com customer base as of January 31, 2006. Revenue and subscribers will be recognized as the service is delivered.

"With the AppExchange platform, we have been able to develop a single, unified solution that supports all of our sales and operational needs. The user-friendly salesforce.com interface helped us achieve 100-percent adoption within four months," said Scott Barstow, chief technology officer at Bandwidth.com. "Whereas disparate systems created constant data synchronization issues, our on-demand, unified application provides us with instant and complete access to accurate information across departments. The increased efficiency these customized applications have enabled and the enhanced visibility into business functions provided significant support to Bandwidth.com's 200% year-over-year growth."

"Salesforce.com has doubled our productivity by allowing us to tightly integrate our business processes with the Salesforce.com application framework," added David Morken, President, Bandwidth.com. "It has proven to be an important component of our business growth and continuing success."

About Bandwidth.com

Founded in 1999, Bandwidth is a nationwide communications provider offering businesses advanced internet, VoIP, network and wireless services. As a single source provider for businesses telecom needs, Bandwidth provides its customers with unparalleled selection, savings and service. The company's unique methodology, experienced team and dedicated customer service, ensures accountability and service superior to that of traditional Internet and VoIP providers. For more information, visit http://www.bandwidth.com.

About Bandwidth.com

Founded in 1999, Bandwidth is a nationwide communications provider offering businesses advanced internet, VoIP, network and wireless services. As a single source provider for businesses telecom needs, Bandwidth provides its customers with unparalleled selection, savings and service. The company's unique methodology, experienced team and dedicated customer service, ensures accountability and service superior to that of traditional Internet and VoIP providers. For more information, visit http://www.bandwidth.com.