Salesforce.com Recognized as Industry Standard for CRM, Dominating CRM Magazine's CRM Market Awards

Salesforce.com wins seven CRM Market awards for on-demand CRM applications and successful customer implementations

Company named a leader in the Enterprise CRM Suite category for delivering powerful results at companies with more than $1 billion in annual revenue

SAN FRANCISCO - September 11, 2007 - Salesforce.com [NYSE: CRM], the market and technology leader in on-demand business services, today announced that it received seven CRM Market Awards from CRM Magazine for its leadership in expanding the industry.  The company received more awards than any other vendor and was selected for its innovative product line, the measurable business value it delivers to customers, and its high customer satisfaction scores.

Salesforce.com beat Microsoft and Oracle/Siebel, winning product awards for Midmarket Suite CRM, Small Business Suite CRM, and SFA, and was a leader in the Enterprise CRM Suite category.  The company also received the Enterprise CRM customer award for Sybase's Salesforce and Eloqua implementation, and the Small Business CRM customer award for its Voices.com deployment.  Salesforce.com chairman and CEO Marc Benioff was one of six members of the CRM community honored as 2007 Influential Leaders.

The 2007 CRM Market Awards were presented at a ceremony held at the destinationCRM2007 conference in New York. Recipients of the CRM Market Awards were selected through a rigorous assessment process that combines feedback from industry analysts, financial and corporate information, product and functionality assessments, and customer satisfaction scores.

"We're proud to be recognized by CRM magazine for our leadership in shaping and growing the industry," said George Hu, Chief Marketing Officer, salesforce.com.  "Our mission is simple: focus on making customers successful.  Being recognized for these efforts with seven CRM Market Awards not only for midmarket and SMB, but also for enterprise deployments, is a testament to our industry leadership and the power of our on-demand CRM applications."

Salesforce.com has received numerous recent awards and honors, including Forbes 25 Tech Newcomers, the Excellence in Corporate Philanthropy Award from the Committee Encouraging Corporate Philanthropy (CECP), the Business 2.i Leadership Award, the VARBusiness 60 Top Channel Executives, two ISM Top 15 CRM Software Awards, Wired Magazine's Wired 40, two CODiE Awards from the Software & Information Industry Association (SIIA), including best on-demand platform, the 2007 BPT Partners Steppin' Out Award, Ethisphere Magazine's list of top ethical companies, the Stevie Award for Best New Product or Service - Computer Hardware or Service, and the CRM Magazine Service Elite Awards.

About Salesforce.com

With more than 100,000 customers, salesforce.com is the enterprise cloud computing company that is leading the shift to the social enterprise. Social enterprises leverage social, mobile and open cloud technologies to put customers at the heart of their business. Based on salesforce.com's real-time, multitenant architecture, the company's platform and application services allow customers to:

  • Create employee social networks with Salesforce Chatter, Salesforce Rypple and Salesforce Force.com.
  • Develop customer social networks with the Salesforce Sales Cloud, Salesforce Data.com, Salesforce Service Cloud, and Salesforce Site.com.
  • Connect with customers on public social networks with Salesforce Heroku and Salesforce Radian6.
  • Empower small business to become social enterprises with Salesforce Desk.com and Salesforce Do.com.
  • Extend a company's social enterprise with apps from the leading enterprise app marketplace, AppExchange.
  • Run apps on Database.com, the first social enterprise database.

 

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com, or call 1-800-NO-SOFTWARE.

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