Adecco Recruits Salesforce.com for Global CRM

HR solutions leader selects Salesforce.com Software-as-a-Service
CRM over Microsoft offering

LONDON - Salesforce.com Dreamforce Europe Conference -- March 7, 2008 - Salesforce.com [NYSE: CRM], the market and technology leader in Software-as-a-Service and Platform-as-a-Service, today announced that HR solutions giant Adecco has chosen Salesforce Software-as-a-Service (SaaS) CRM to streamline customer relationship data across its diverse global markets. Adecco is currently implementing Salesforce across the US, the Netherlands, Belgium and Italy, and plans to roll out salesforce.com to additional offices globally.

Adecco is one of the 41,000 companies of all sizes, industries and geographies that comprise the salesforce.com customer base as of January 31, 2008.

Franck Lamouller, ICT Director at Adecco, chose Salesforce because it allowed its various global offices and their global account managers to take advantage of a customised, wholly managed customer data platform enabling the organisation to improve sales collaboration specifically supporting comprehensive customer management and support.

Adecco, whose customers include major Fortune 500 international companies, has 6,600 offices in 72 countries worldwide. According to Lamouller at Adecco, the company needed a single, highly-customised view of all customer data across its offices, whose staff numbers and management can vastly differ.

After meeting with salesforce.com, Adecco quickly realised the business benefits of the SaaS model. Other solutions from vendors such as Microsoft were trialled, but working with an on-demand model gave Adecco the freedom to use the Force.com platform as requirements dictated.

With Salesforce, Adecco's local offices now benefit from a global view of customer data which they can access all of the time - without needing different servers in 72 different countries - something only an on-demand model can offer

About Salesforce.com

Salesforce.com is the market and technology leader in Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS). The company's portfolio of SaaS applications, including its award-winning CRM application, available at http://www.salesforce.com/products/, has revolutionized the ways that customers manage and share business information over the Internet. The company's Force.com PaaS enables customers, developers and partners to build powerful on-demand applications that deliver the benefits of multi-tenancy across the enterprise. Applications built on the Force.com platform, available at http://www.force.com, can be easily shared, exchanged and installed with a few simple clicks via salesforce.com's AppExchange marketplace available at http://www.salesforce.com/appexchange.
    
As of April 30, 2008, salesforce.com manages customer information for approximately 43,600 customers including ABN AMRO, Dow Jones Newswires, Japan Post, Kaiser Permanente, KONE, Sprint Nextel, and SunTrust Banks.  Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all.  Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available.  Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.

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