Vetrazzo Develops and Deploys ERP, Order Management and Inventory Management Applications on Force.com in Just a Matter of Months

Manufacturing company joins growing number of companies developing custom applications on Force.com to run their business in the cloud

SAN FRANCISCO - September 29, 2008 - Salesforce.com [NYSE: CRM], the market and technology leader in Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS), today announced that Vetrazzo has joined the growing number of companies using custom Force.com applications to run their business in the cloud. In less than six months, Vetrazzo designed and deployed applications on the Force.com platform, including enterprise resource planning (ERP), order management, inventory management, document management and more.

Vetrazzo is one of the 47,700 companies of all sizes, industries and geographies that comprised the salesforce.com customer base as of July 31, 2008. Revenue and subscribers will be recognized as the service is delivered.

"We are growing rapidly and were looking for ways to improve our operational efficiency.  We knew we needed enterprise resource planning capabilities," said James Sheppard, president at Vetrazzo.  "We evaluated a variety of traditional client/server offerings, but found them to be inflexible and require a significant financial investment for software and maintenance. When we looked at Force.com, the choice was clear. With Force.com we realized we could easily build a solution exactly to our specifications, more quickly, and at a lower cost.  Just as importantly, we knew we could modify it to grow with us without the burden of a team of costly consultants." 

Looking to extend the success of its Salesforce CRM application, Vetrazzo used Force.com to build custom solutions for order management; inventory management; production planning and scheduling; raw materials management; shipping and logistics; document management; and warranty management.  The company also leveraged salesforce.com's Visualforce user interface technology to create an interface specifically designed for staff in production and inventory management. 

Now, Vetrazzo has a single, central source for all critical business data which, in turn, provides access to the information needed to make strategic business decisions.  Looking forward, the company plans to build additional functionality for purchasing and equipment maintenance management, as well as to roll out a comprehensive metrics dashboard that will provide a constant pulse on all aspects of the organization.

"We built a custom suite of enterprise applications in less time and at less cost than if we had embarked upon a client/server ERP software implementation," added Sheppard.  "And Force.com has put us completely in control of how we manage and use information.  We now know every decision we make is based on accurate and complete data.  We couldn't have asked for anything better."

About the Force.com Platform and AppExchange
The Force.com platform (http://www.force.com/) reinvents the traditional development, deployment and distribution of any business application. Developers, customers and partners can use Force.com to easily create and deliver a new generation of Software-as-a-Service applications.  Force.com allows applications to be easily shared, exchanged and installed with a few simple clicks via the Force.com AppExchange marketplace, enabling all the innovation that Force.com unleashes to be easily distributed to the entire Software-as-a-Service community.
 
The Force.com AppExchange economy continues to expand, with thousands of customers installing applications via the AppExchange. Customers of all sizes can quickly and easily extend the benefits of Software-as-a-Service business applications throughout their enterprises using the Force.com AppExchange, found at http://www.salesforce.com/appexchange/.

About Vetrazzo
Vetrazzo, LLC offers a sustainable alternative to granite and other quarried stone by transforming recycled glass into artful surfaces for home and commercial applications including countertops, tabletops and vanities., Glass sources include bottles from curbside recycling programs as well as waste from glass manufacturers and building demolition. Vetrazzo is the original recycled glass surface. Invented and first produced in 1996, Vetrazzo enables customers to showcase their individual sense of style and respect for the environment. Vetrazzo surfaces use 100% recycled glass, in a patent-pending formulation, and are fabricated using standard stone equipment. Vetrazzo is made in the U.S., by a certified green business with company headquarters in the Bay Area of CA. For more information, please visit www.vetrazzo.com.

About Salesforce

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase Salesforce applications should make their purchase decisions based upon features that are currently available. Salesforce has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.