Broadmoor Development Corporation Helps Program Participants Return to the Their Homes through Salesforce.com's 1% Product Donation Program
SAN FRANCISCO - November 5, 2008
Salesforce.com's 1/1/1 integrated corporate philanthropy model gives enterprise-class technology
back to innovative nonprofits
- The Salesforce.com
Foundation, the global leader in integrating philanthropy and business, today announced that
Broadmoor Development Corporation (BDC), a nonprofit organization dedicated to the redevelopment of
Broadmoor, New Orleans, is using donated and discounted licenses of Salesforce CRM, which it
received through salesforce.com's 1% Product Donation Program www.salesforcefoundation.org/product,
to improve operations and increase its overall success. The BDC easily tailored Salesforce
CRM to meet its particular needs, and now has a custom case management solution that helps it
return program participants to their neighborhoods and homes.
"Before Hurricane Katrina, we were able to manage our community programs manually with paper
forms and spreadsheets. Then suddenly our focus was dramatically changed and we were
inundated with people in need of assistance," said Hal Roark, executive director at the Broadmoor
Development Corporation. "Salesforce.com's donation enabled us to quickly develop a solution
that supported our growing operations."
Like most nonprofits, the BDC operates with a lean staff and tight budgets. The
organization had no IT staff and little technical expertise to devote to a case management
application. Leveraging the support of a college intern, the BDC had Salesforce CRM
customized and running in less than two months. Now, the BDC has an efficient and easy way to
collect and store data, and to match available residences with individuals in need of housing.
"We literally bought our intern a 'Salesforce for Dummies' book and set her free to
work. With no prior Salesforce CRM experience, she was able to configure the solution and
teach the rest of us to use it," added Roark. "Salesforce CRM is now used as our complete
case management system and is enabling us to be more efficient and serve more people in less
time. Even better, Salesforce CRM is helping us meet our objectives to return our community
to the great place it once was."
About The Broadmoor Community Corporation
The Broadmoor Development Corporation (BDC) was created after Hurricane Katrina to assist the
Broadmoor neighborhood of New Orleans with their recovery. All 7000 people and 2400 buildings
of the neighborhood were drastically affected by the storm. The BDC is governed by a board of
directors and follows all the conventions of community development corporations nationwide.
For information, visit http://broadmoorcorp.com
About the Salesforce.com Product Donation Program
The salesforce.com 1% Product Donation Program is a key component of salesforce.com's 1/1/1
Model where 1% Time, 1% Equity, 1% Product are given to nonprofits around the world to help them
better serve their social missions. The 1% Product Donation Program provides qualified
nonprofits with unprecedented access to state of the art, enterprise-class technology to fuel
innovation in their organizations. Today, more than 4,000 nonprofits are using Salesforce CRM to
manage a wide range of organizational needs including managing constituent relationships,
fundraising campaigns, volunteers, program delivery, and much more. Salesforce.com donates 10
licenses to qualified nonprofits. Additional licenses are offered at an 80 percent discount. For
more information on this program, please visit http://www.salesforcefoundation.org/product.
Developers interested in creating applications for nonprofits can get started for free by
joining the Salesforce Developer Network http://www.salesforce.com/developer/, which provides
instant access to software development tools and information on how to develop on the Force.com
About the Salesforce.com Foundation
The Salesforce.com Foundation is the leader in pioneering, evangelizing and implementing the
1/1/1 Model and using it as a means to improve the lives of people around the world. The 1/1/1
Model harnesses the power of people and technology through 1% Time, 1% Equity, 1% Product, and
being "one" with the earth, to build deep relationships with communities around the world and
increase the effectiveness of nonprofit organizations in achieving their goals. The Foundation
concentrates on the use of technology, specifically as it relates to organizations with youth
development programs. It has supported technology projects around the world that help kids in
bereft urban and rural areas access technology to create better futures for themselves. The 1/1/1
Model has had a profound effect on salesforce.com and its communities: Since July of 2000,
salesforce.com employees have given over 80,000 hours of their time and expertise back to the
community. More than 4,000 nonprofits in 56 countries around the world are using donated licenses
to run their businesses more efficiently; and numerous organizations are benefiting from technology
related grants from the Foundation. For more information on the 1/1/1 Model, please visit
www.sharethemodel.org. For more information on the Salesforce.com Foundation, please visit
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.
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