Ingres Standardizes on Salesforce CRM to Support Global Business Growth

Deploys Intacct, Xactly and Vtrenz via the Force.com AppExchange to extend cloud computing throughout the enterprise

SAN FRANCISCO - January 5, 2009 - Salesforce.com [NYSE: CRM], the enterprise cloud computing company, today announced that Ingres Corporation, a leading provider of open source database management software and support services, is using Salesforce CRM to support its global business growth.  Following a two week deployment, Ingres integrated Salesforce CRM with the Intacct financial management system from the Force.com AppExchange, giving sales, marketing and finance staff across five continents fast and easy access to a single source of accurate and up-to-date information.  Salesforce.com partner Demand Solutions Group helped Ingres with its Salesforce CRM deployment and customization.

Ingres Corporation is one of the 51,800 companies of all sizes, industries and geographies that comprised the salesforce.com customer base as of October 31, 2008. Revenue and subscribers will be recognized as the service is delivered.

"Not only was Salesforce CRM what our sales team wanted, the cloud computing solution has benefited our entire IT department by freeing us to focus more on innovation and less on infrastructure," said Doug Harr, chief information officer at Ingres Corporation. "Cloud computing allows CIOs to focus on getting the most out of their business applications and related processes, and spend less time worrying about an on premise software installation with subsequent upgrades."

In addition to deploying Salesforce CRM, Ingres deployed Intacct via the Force.com AppExchange for integration between Ingres' financials and Salesforce. The SaaS Intacct solution easily shares data with Salesforce CRM, so finance has instant visibility into the sales pipeline, contract status and other critical information, and sales can view account status and accounts receivables details.

Ingres also tapped into the Force.com AppExchange for additional functionality, deploying Vtrenz for additional marketing automation capabilities, and Xactly for sales compensation.  When the company needed a custom opportunity form for the business development team to feed information into Salesforce CRM, it simply built one using Force.com platform.

"Using Force.com AppExchange and the Force.com platform, we've been able to configure and extend Salesforce CRM to our exact needs, and we continue to make changes that improve processes or add features.  Our staff has an easy to use solution that provides real value in helping them do their jobs, and I can sleep at night knowing our CRM system is working effectively," added Harr. 

About Ingres Corporation
Ingres Corporation is a leading provider of open source database management software and support services. Ingres powers customer success with the flexibility, cost savings, and innovation that are hallmarks of an open source deployment. Ingres supports its customers with a vibrant community and world class support, globally. Based in Redwood City, California, Ingres has major development, sales, and support centers throughout the world, and more than 10,000 customers in the United States and internationally. For more information, visit www.ingres.com.

About Salesforce.com

Salesforce.com is the enterprise cloud computing company. The company's portfolio of Salesforce CRM applications, available at http://www.salesforce.com/products/, has revolutionized the ways that companies collaborate and communicate with their customers across sales, marketing and service.  The company’s Force.com platform (http://www.salesforce.com/platform/) helps customers, partners and developers to quickly build powerful business applications to run every part of the enterprise in the cloud.  Based on salesforce.com’s real-time, multitenant architecture, Salesforce CRM and Force.com offer the fastest path to customer success with cloud computing. 

As of October 31, 2009, salesforce.com manages customer information for approximately 67,900 customers including Allianz Commercial, Dell, Japan Post, Kaiser Permanente, KONE, and SunTrust Banks.  Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all.  Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available.  Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.

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