Salesforce Positioned in the Leaders Quadrant of the Magic Quadrant for Digital Marketing Hubs

SAN FRANCISCO—February 20, 2017—Salesforce [NYSE: CRM], the Customer Success Platform and world's #1 CRM company, today announced that Gartner, Inc. has positioned Salesforce as a Leader in its February 2017 Magic Quadrant for Digital Marketing Hubs. Placement was given to Salesforce for its Marketing Cloud, which empowers marketers to build and manage smarter 1-to-1 consumer journeys.

“Marketing Cloud has been transformative in enabling our customers across industries to deliver personalized experiences to consumers,” said Bob Stutz, CEO of Marketing Cloud and Chief Analytics Officer, Salesforce. “We believe Salesforce’s leadership position in the Digital Marketing Hubs Magic Quadrant further validates our vision for the future of marketing—where brands can deliver smarter journeys across the entire consumer lifecycle—not just in marketing, but also sales, service and commerce.”

Marketing Cloud provides a smarter and faster platform and ecosystem for marketers to deliver relevant, personalized journeys across channels and devices — enabling them to deliver the right message, at the right time, throughout all phases of the consumer relationship. Marketing Cloud includes integrated solutions for journey management, email, mobile, social and web marketing, digital advertising, audience segmentation, personalization, content, and data management.

Over the last year, Salesforce extended its product offerings with revolutionary Marketing Cloud innovations including the new Marketing Cloud Lightning user experience, platform and ecosystem, Marketing Cloud Einstein for marketers to predict the optimal timing, channel, content and audience for any marketing message, the new Marketing Cloud mobile app and new data management capabilities with Krux.

According to Gartner, “a digital marketing hub (DMH) provides marketers and applications with standardized access to audience data, content, workflow triggers and operational analytics to automate execution and optimization of multichannel campaigns, conversations, experiences and data collection across online and offline channels.”

Additional Information
The 2017 Gartner Magic Quadrant for Digital Marketing Hubs is available here: https://sfdc.co/bHsTNE
Learn more about Salesforce Marketing Cloud here: https://www.salesforce.com/products/marketing-cloud/overview/

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About the Gartner Reports
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About Salesforce
Salesforce, the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. For more information about Salesforce (NYSE: CRM), visit: http://www.salesforce.com.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase Salesforce applications should make their purchase decisions based upon features that are currently available. Salesforce has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.

Salesforce, Salesforce Service Cloud and others are among the trademarks of salesforce.com, inc. Other names and brands may be claimed as the property of others.

© 2017 salesforce.com. All rights reserved.

About Salesforce

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase Salesforce applications should make their purchase decisions based upon features that are currently available. Salesforce has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.