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Mobile

With mobile access to Salesforce, the world is your contact center. You can use your favorite mobile device to stay on top of customer issues, keep tabs on the latest performance metrics, and fine tune your service operations so everything keeps running smoothly, even when you're away from the office. You can even use the Service Cloud to manage your field service teams through their mobile devices.

Beagle study | Strategies for executives
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Provide customer service from anywhere

Keep up to date on customer issues from anywhere with access to the Service Cloud on your mobile device.

Keep tabs on service metrics from the road

Get the latest service performance metrics anytime, anywhere. View out-of-the-box dashboards or create your own.

Extend your service solution into the field

Pre-integrated apps from the AppExchange help you control end-to-end field service operations, from entitlements and scheduling to depot repair and spare parts logistics.

Use the devices that work for your teams

Your agents can use the most popular mobile devices and platforms—iPhone or BlackBerry—to deliver great customer service.