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Email and productivity
Sales reps and managers love Salesforce CRM because it works with the other devices and applications they already use—including mobile devices and popular Microsoft apps.
Integrate with your Outlook tools
You can synchronize Salesforce CRM with your Microsoft Outlook address books, calendars, and even email to dramatically improve productivity and organization-wide visibility. You can even embed Salesforce CRM directly into Outlook for those who prefer working in Outlook.
Integrate with your Lotus Notes tools
Get seamless email, calendar, and activity integration with IBM Lotus Notes. End users no longer have to switch between Lotus Notes and Salesforce CRM, dramatically improving productivity.
Integrate with your Google Web apps
Salesforce CRM integrated with Google Apps is a simple yet powerful combination that makes it incredibly easy for users to communicate, collaborate, and share business information. Both with fellow employees and with customers and prospects.
Link with popular productivity tools
What good is CRM if it doesn’t work how you work? You can painlessly build account plans, proposals, quotes, contracts, and more in Microsoft Word using data from Salesforce CRM. Or, export Salesforce CRM report data into Excel for further analysis.
Connect without coverage
Even without an Internet connection, you can readily take your key customer information with you. So you always stay productive—all via the same easy-to-use, browser-based Salesforce CRM interface.
Send better emails, faster
Why start with a blank page when writing emails to customers and prospects? HTML email templates that sales reps can personalize are big time-savers and ensure that even individual communications are accurate and on-message.