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Winter '12 Release Training

This online training gives you a first look at the salesforce.com Winter ’12 release. The training focuses on the new capabilities and enhancements to existing features. There are six training modules, and each one includes feature overviews, relevant use cases, and in-depth demonstrations.

We recommend you take all six training modules, but if you are preparing for a certification maintenance exam, use the following guidelines for study:

  • Salesforce.com Certified Administrator: Winter '12 Release Exam: Collaboration Cloud, Sales Cloud, Data.com, Analytics, the following Force.com topics: Cloud-based Flow Designer, Siteforce and the following database.com topics: Database.com, Permission Sets, Schema Builder
  • Salesforce.com Certified Developer: Winter '12 Release Exam: Force.com, Database.com, Analytics and the following Collaboration cloud topics: Additional Information about the Chatter Enhancements

Note – If you are a Salesforce.com Certified Advanced Administrator, Service Cloud Consultant, or Sales Cloud Consultant, you must complete the Certified Administrator exam. If you are a Salesforce.com Certified Advanced Developer or a Salesforce.com Certified Technical Architect, you must take the Certified Force.com Developer exam.

 

Online Modules

Database.com  Learn everything there is to know about Database.com, the proven, multi-tenant cloud database for integrating the social enterprise. You’ll also learn about permission sets to grant additional permissions to specific users, the schema builder to review your Salesforce schema, and the enhancements to Apex.
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30 min
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Force.com  See what's new with Force.com in Winter '12, including enhancements to the Force.com Flow Designer and the release of Siteforce. You’ll also learn about a new setup landing page for administrators and developers.
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30 min
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Data.com  Get up to speed on the enhancements to Data.com, including the new Data.com tab and search criteria improvements.
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15 min
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Collaboration Cloud  Learn about the newest enhancements to Chatter, including the latest on Chatter feeds, private groups, and Chatter approvals. You’ll also learn about the improved user interface with private messaging and a more powerful Chatter tab.
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20 min
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Sales Cloud  Learn what’s new in the Winter '12 Sales Cloud, including the new social contacts feature. You'll also learn about the enhancements to Salesforce for Outlook and what’s new with forecasting.
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20 min
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Analytics  Learn about the latest enhancements to analytics including dashboard filters, which make it even easier for users to see the data they need on their dashboards. You’ll also learn about the new Reports tab where you can more quickly find the reports and dashboards you need.
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15 min
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