"LKR is poised for rapid growth with plans to serve new geographies and students. The lack of a system for collecting and reporting on our program data was a barrier to expansion. The partner portal toolkit offered an ideal solution that provided an easy way to integrate with Salesforce CRM and a flexible platform to support future growth."


— Little Kids Rock

Little Kids Rock Utilizes Salesforce CRM Partners to Create Integrated Partner Portal

Challenge

  • Little Kids Rock (LKR) lacked an efficient system for collecting class and student data, tracking statistics, and communicating with teachers
  • In the past, data was collected via paper forms and tracked on spreadsheets
  • The organization couldn't analyze program statistics quickly enough, which impacted program management and fundraising activities
  • The paper-based data collection system was a barrier to future growth

Solution

  • Using Salesforce CRM Partners, Little Kids Rock developed a custom Web portal for its teachers that integrates with Salesforce CRM information
  • The custom portal also enables teachers to download curriculum updates
  • Little Kids Rock was granted 200 Force.com API user licenses for its teachers by the Salesforce.com Foundation; today it has 560 users.

Results

  • Little Kids Rock now has access to its program statistics in real-time and is able to communicate with teachers more effectively
  • This teacher portal is a flexible platform that is easy to customize and will support the organization's needs as LKR rapidly grows and expands into new markets
  • The portal revolutionized the way that LKR manages its programs and increased its capacity to serve more teachers and students
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