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Hi-Tech Software & Services
In the fast paced world of today’s high-tech software/services realm, businesses must adapt to change at lightning speed. That’s why we’ve designed Salesforce to be flexible enough to accommodate innovation, while simple enough that changes can be implemented on the fly or in hours and days rather than weeks and months. In the following customer success stories, you’ll learn how companies like yours have leveraged such benefits as business process automation, real-time access to information, and integrated marketing to achieve impressive results.
AlterPoint
AlterPoint Uses Salesforce to Target the Most Promising Prospects, Set Marketing Priorities
Altium Limited
Altium Creates and Deploys Six Critical Business Applications in Just Four Weeks with
Salesforce Unlimited Edition and the Force.com Platform
Anystream
Anystream Reduces Support Costs and Increases Sales and Marketing Productivity with Salesforce
BakBone
BakBone Upgrades to Salesforce Unlimited Edition Worldwide; Cuts Costs While Driving Compliance
Borland
Borland Taps Salesforce Unlimited Edition for Efficiencies that Span Sales, Marketing, and Support
Convio
Convio Extends CRM with Salesforce for Service and Support; AppExchange Customization Automates Key Processes
Dimension Data
Dimension Data Boosts Global Sales Pipeline by 172 Percent in One Year with Salesforce
Electronic Arts
Electronic Arts Builds Extensive Global Talent Acquisition Platform on Robust Salesforce and AppExchange Solution
Endeca
Endeca Standardizes on Salesforce Enterprise Edition; Saves 150 Hours per Week with Salesforce for Service and Support
eRx Network
Prescription for Success: eRx Leverages the Salesforce Platform for CRM, Service and Support, and More
Fios Inc
Fios Integrates Salesforce with IP Telephony for One-Click Connect from Sales to Leads; Pipeline Visibility, BPM Integration Drive Company Success
Hitachi Software
Hitachi Software Engineering was able to increase volume of high quality orders by linking Salesforce with the SAP budget management system, which enabled more efficient input work and better sharing of information among sections.
HumanConcepts
HumanConcepts Leverages Salesforce Unlimited Edition's Boundless Custom Apps for Explosive Growth
Invensys
Invensys Automates Web Lead Routing, Processes more than 200 Leads Per Week with Salesforce
JBoss a division of Red Hat
Salesforce for Service and Support Saves JBoss, a Division of Red Hat, Thousands in First Year
Magma Design Automation
Magma Design Automation Implements Comprehensive CRM from Salesforce.com for 600 Users
Paciolan
Paciolan Uses Salesforce's Multichannel Functionality to Manage Customer Inquiries More Efficiently
Panasonic Network Services
Key management indices and enterprise-wide performance can be displayed on a single screen
Postini Corp
Portal to the Future: Postini Increases Productivity Tenfold Without Increasing Staffing Levels
Proofpoint
Proofpoint Drives a New Partner Program on Salesforce PRM; Integrates CRM and PRM for a 360-Degree View of the Business
Q-go
Online Marketer Q-go Increases Web Leads, Achieves Return on Investment in Two Weeks with Salesforce
Responsys
Salesforce Helps Responsys Determine the Best Use of Its Resources for Maximum Sales Effectiveness
Siemens PLM Software
Siemens PLM Software Drives Channel Sales Success Across 60 Counties with Integrated Salesforce CRM and PRM Solution
Silverpop
Silverpop Integrates Sales and Service Operations, Improves Project Turnaround by 200 Percent
Software AG
Software AG Builds Global CRM Solution with Extensive Reporting and Forecasting Capabilities
SunGard
Customized CRM from Salesforce Gives SunGard Visibility Into Customers and Opportunities Across 14 Global Segments
Symantec
Salesforce Drives Enterprise Success at Symantec: 3,900 Users, 40 Countries, and 11 Languages in 3.5 Months
