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Last year was awesome, but the best is yet to come.


Product and industry keynotes

Join Salesforce executives, partners, and industry-leading customers to learn how the Salesforce Customer Success Platform is helping companies connect to their customers in a whole new way.

Sales Cloud

Sales Cloud Keynote - Lightning Experience: A New Salesforce. A New Way to Sell

Thursday, September 17, 10:30 a.m. - 11:20 a.m.

In today’s connected world, technology is rapidly becoming the difference between big quarters and big misses. Companies must empower every sales rep to sell faster, sell from anywhere, and sell the way they want to drive maximum sales productivity. Join Mike Rosenbaum, GM & EVP of Sales Cloud, and top executives at American Express Global Corporate Payments to learn how modern CRM applications help companies get an advantage over their competitors. Come learn about the latest Salesforce technologies and best practices you can use to maintain your sales edge.


Service Cloud

Service Cloud Keynote: A New Era of Service for the Connected World

Thursday, September 17, 12:30 p.m. - 1:20 p.m.

Customer service is evolving as customers are increasingly connected to each other, to their devices, and to more products than ever before. Join Service Cloud SVP & GM, Mike Milburn, and guests to learn how organizations of all sizes and across all industries are using Service Cloud and to deliver in-context service everywhere, supercharge agent productivity, and provide smarter support in today's hyper-connected world. Come learn how to create and execute a vision for customer service to meet and exceed the needs of your customers.


Marketing Cloud

Marketing Cloud Keynote: Dawn of the Digital Marketer

Thursday, September 17, 9:00 a.m. - 9:50 a.m.

The sun is rising on the future of marketing. Customers are engaging brands they love on digital channels like never before, and new technology is further enabling ways for companies to impress customers every day. The dawn of the digital marketer is upon us — a new era of communication and connectivity. Join Marketing Cloud CEO Scott McCorkle to hear how customers like McDonald’s, Precor, Mattel, Room and Board, and AT&T are cultivating 1-to-1 customer experiences across Sales, Service, Community, Analytics, Platforms, Apps, and the Internet of things. The first 1,000 keynote attendees will receive a Marketing Cloud hoodie, but everyone will begin their journey to the future.



Salesforce Platform Keynote: Experience a New Way to Build Apps

Thursday, September 17, 2:00 p.m. - 2:50 p.m.

The app revolution is here. What are you doing about it? Join Tod Nielsen and special guests from USAA, CROSSMARK, and more to learn how IT leaders can take advantage of the world’s #1 Application Platform as a Service to transform their companies by delivering engaging and secure, enterprise applications for every part of the business. See updates on the latest product innovations from, Heroku, Lightning and more, and learn how you can deliver apps at the speed of business, with the Salesforce Platform.


Analytics Cloud

Analytics Cloud Keynote: Win with Wave

Thursday, September 17, 9:00 a.m. - 9:50 a.m.

Launched at Dreamforce 2014, the Salesforce Analytics Cloud was built for any user, any data, and any device. This year at Dreamforce, we're unveiling the next wave of the Analytics Cloud to help you sell smarter, grow faster, and service better. The newest version of the Analytics Cloud will allow every customer to close the loop by instantly turning insight into action across the Customer Success Platform. Join Vijay Chakravarthy, CEO and GM Analytics Cloud, and Stephanie Buscemi, COO Analytics Cloud, to learn what's new, see the product in action, and hear from customers who are winning with Wave.


Community Cloud

Community Cloud Keynote: Transform Your Business With Community Cloud

Wednesday, 10:30 a.m. - 11:20 a.m.

Your next big business opportunity will not be born in meeting rooms. It will arise from direct, personal interaction with customers. And successful execution will require a unified organization and partner ecosystem that’s nimble enough to spot opportunities and capture them in real time. Join Nasi Jazayeri, GM & EVP, Community Cloud, to see how customers are harnessing the power of community to create new products and services, evolve how they go to market, and build entirely new business models.


Relate IQ

RelateIQ Product Keynote

Thursday, September 17, 12:30 - 1:20 p.m.
New Product Innovations Unveiled!

Salesforce has been named one of Forbes’ Most Innovative Companies for the past five years. We are continuing Salesforce’s lead in innovation with our latest product news. Since RelateIQ was acquired by Salesforce over a year ago, the teams have been working on what their joint future looks like. Now it is time to show all Dreamforce attendees what we have been working on! Join Steve Loughlin, CEO and co-founder, RelateIQ, and special guests to discover the future of selling. We will reveal our latest product innovations that will allow you to sell smarter, sell faster and ultimately, close more deals.


Small and Medium Business Keynote

Thursday, September 17, 2:00 p.m. - 2:50 p.m.

Small and medium businesses are operating in an extraordinary environment. New technologies are reinventing how business is done, making it easier than ever to start and scale a company. But growing businesses face a unique set of challenges. Join Tony Rodoni, SVP of Small Business, and Leyla Seka, Senior Vice President and General Manager of at Salesforce, to hear how small and medium businesses are using Salesforce to attract new business, delight their customers, and grow faster than ever.


Salesforce Developer Keynote

Thursday, September 17, 10:30 a.m. - 11:20 a.m.

We are living in a new world where apps drive how we experience home, work, and even what we wear. Everything is now connected, creating data at an incredible rate. As a developer, how do you make sense of all this data? How do you build apps that leverage it at precisely the right time, combine it with incredible user experience, and use the development tools and frameworks you love? Join Adam Seligman, VP Developer Relations, and the rest of the Salesforce developer community, in this year's Developer Keynote to learn how.


Salesforce Admin Keynote

Thursday, September 17, 3:30 p.m. - 4:20 p.m.

Salesforce admins are the people who bring innovation to life. Fighting inefficiency, spreading innovation, and championing productivity wherever they can, Salesforce Admins are the humble heroes who connect their companies to their customers in entirely new ways. Learn how to deliver innovation and data driven business decisions at your company with Salesforce. Join Parker Harris, co-founder, Shawna Wolverton, VP Product, and Sarah Franklin, Head of Admin Marketing in a celebration of our Salesforce admins. Keynote: The Future of Intelligent Selling

Wednesday, September 16, 4:30 p.m. - 5:30 p.m.

Despite advances in technology and the availability of information, research shows that 8 in 10 sales reps are unprepared and fail to create value with buyers. Join, and innovative customers Box and Polycom, to learn how the right data and intelligence can help your organization connect better with customers and ultimately grow faster. Learn about trends in technology and how CRM and data-driven solutions are evolving to better arm your sales team and turn intelligent selling into your competitive advantage.


Partner Keynote: The World's #1 Cloud Ecosystem

Tuesday, September 15, 10:00 a.m. - 11:30 a.m.

The Salesforce partner ecosystem is a powerful force. With a vast knowledge of products, programs, solutions, and our joint commitment to customer success, there’s no stopping what we can accomplish together. Join Tyler Prince, EVP WW Alliances & Channels, and his team, to learn what it means to be a part of the #1 Cloud Ecosystem. We’ll take a look at our strategic vision, partner programs, philanthropic efforts, and share insights to new technology and business models that are driving partner success.


Industry Keynote: Disruptive Growth and Customer Experience Excellence in Communications

Tuesday, September 15, 3:00 p.m.

The communications industry is under threat from rapid disruption and the resulting rise in customer expectations. To capitalize on disruption, service providers must become agile and reimagine customer engagement, regain trust by delivering an effortless customer experience and monetize customer data. Hear how global leaders Telus and Virgin Media use the Customer Success Platform for Communications to turn disruption into an opportunity with customer engagement.


Industry Keynote: The Future of Consumer Goods is 1 to 1, Proactive Engagement

Tuesday, September 15, 8:30 a.m.

Unprecedented global competition, new consumer expectations & connectivity are making personalized and proactive ecosystem engagement the most significant competitive advantage. Hear leading consumer goods brands discuss how they are outpacing competition by reimagining engagement ground up with industry-specific solutions from Salesforce. Watch live demos showing how these solution drive lightning-fast retail execution and 1 to 1 consumer journeys.


Industry Keynote: Precision is the Future of Financial Services

Tuesday, September 15, 9:00 a.m.

The Financial Services industry has moved from defense to offense. Leaders are clear the industry has to disrupt itself or be disrupted. Salesforce is investing heavily to help. What is Salesforce’s vision for the future of financial services? How are we helping leading financial services firms reimagine customer & employee experiences? This keynote is about you and your journey to precision.


Industry Keynote: The Rise of the Connected Government

Tuesday, September 15, 11:00 a.m.

Disruptors like AirBnB, Uber and Square have reset customer expectations from government. This creates an unprecedented expectation gap, widens the trust deficit and exposes a huge innovation gap. Hear Salesforce’s Vivek Kundra, EVP of Public Sector discuss with government leaders how they are pivoting towards their customers and improving services, building trust, and driving lightning-fast innovation using Salesforce.


Industry Keynote: Precision is the Future of Healthcare

Tuesday, September 15, 1:00 p.m.

New reimbursement models, technologies and consumer expectations are driving the shift to the patient. Hear Salesforce’s Chief Medical Officer, Joshua Newman MD discuss how precision - personalized, proactive patient journey - is the future of healthcare. Watch our breakthrough healthcare product drive precision via a complete patient view, smarter care decisions & patient engagement everywhere. Hear top hospitals, health plans and life sciences companies share inspiring stories on their success with precision.


Industry Keynote: The Future of Manufacturing is Digital Transformation

Tuesday, September 15, 11:30 a.m.

The connectivity revolution and unprecedented competition are forcing manufacturers to differentiate via 1 to 1 and real-time customer engagement everywhere. Manufacturers are now racing to reimagine engagement by becoming digital enterprises. Join us to see how manufacturing solutions from Salesforce are helping top global manufacturers drive digital transformation by harnessing the power of the cloud, mobile, social and data science, and engage customers in a whole new way.

Industry Keynote: Mass Media to My Media With 1 to 1 Advertiser & Consumer Engagement

Thursday, September 17, 11:00 a.m.

Disruptors have transformed the media and entertainment competitive landscape with content, experiences and service that didn’t exist a few years ago. Everyone in the industry is now sprinting to their consumers and advertisers to deliver a 1 to 1, proactive journey everywhere and differentiate. Hear leading media and entertainment companies discuss how they use Salesforce to pivot towards their customers faster than ever & outpace competition.


Industry Retail Keynote: Precision Retailing with Macy's and Design Within Reach

Tuesday, September 15, 10:00 a.m.

Digital disruption is driving shopper demand for personalization. Stores are being reimagined as showrooms, distribution centers, experience centers and are increasingly only a touchpoint in a shopper’s journey. Watch Salesforce SVP Retail, Shelley Bransten, and leading retailers discuss how they use the Salesforce Shopper Success Platform to personalize the shopper journey everywhere, empower employees with mobile, collaboration and analytics tools, and drive retail innovation.

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Deloitte Digital US @DeloitteDIGI_US

Today was amazing. Thank you @Dreamforce speakers and attendees. #DF14 #inspired