See what's in store for Dreamforce.
Last year was awesome, but the best is yet to come.

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No matter the level of training, I always walk away with new ideas, perspectives, and most importantly, inspiration!”

- Jackie Travieso,
Certified Administrator
 

Get trained. Get certified.
Get your business soaring.

At Dreamforce, classes are half the normal length, so you can complete them twice as fast and double-time it to success. There are also exclusive classes you can only take at Dreamforce. So take advantage. It’s a great opportunity to improve your skill set and lead your company boldly where it’s never been.

Below are the classes offered during Dreamforce '15. Stay tuned for next year's classes as we announce them early next year.

You asked. We listened.
Training and Certification combos are back.

Administrator Special: Saturday to Monday
Cost: $2,100 — Three days of training and certification voucher

You will begin your learning experience with the essential two-day course where you will learn the basics of Salesforce setup. You’ll receive expert instruction on managing users, security, and customization. You will put your new training to the test with a series of hands-on exercises.

The third day of the training will cover content designed around the exam objectives. This course will help hone your problem-solving skills and reinforce your knowledge of key topics by working through administration and configuration scenarios. This will give you an opportunity to understand any gaps in knowledge you may have and areas where you may want to focus your continued learning. If you feel comfortable, you can take the exam while you are attending Dreamforce. If you’re not ready, don’t worry. You will have one year to use your exam voucher at a location close to you.

Service Cloud Administrator Special: Saturday to Monday
Cost: $2,100 — Three days of training and certification voucher

Using real-world scenarios, this two-day course will teach you how to configure Salesforce Knowledge, set up service contracts with milestones and entitlements, create the Console for Service application, configure the SoftPhone using Open CTI, and set up Live Agent. You will also get hands-on experience configuring a Customer Community. To be successful in this class, you should already have product knowledge and experience designing Service Cloud solutions that meet your clients’ needs. You should also have proven experience administering and configuring a Salesforce organization, and currently hold the Salesforce Certified Administrator credential.

The third day of the training will cover content designed around the exam objectives. We will discuss scenarios that will help you reinforce your knowledge of Service Cloud functionality by thinking through requirements and design considerations. This will give you an opportunity to understand any gaps in knowledge you may have and areas where you may want to focus your continued learning. If you feel comfortable, you can take the exam while you are attending Dreamforce. If you’re not ready, don’t worry. You will have one year to use your exam voucher at a location close to you.

Certification Exams

Demand for Salesforce experts is growing rapidly and companies are looking for proven professionals to help drive success. Getting certified boosts your career and enables you to:

  • Demonstrate your skills and knowledge
  • Gain recognition as a Salesforce expert
  • Stay current — bring the value of new functionality to your company
  • Learn from your peers — join an exclusive community of certified experts

Certification exams offered:

  • Salesforce Certified Administrator ($99)
  • Salesforce Certified Advanced Administrator* ($99)
  • Salesforce Certified Sales Cloud Consultant* ($99)
  • Salesforce Certified Service Cloud Consultant* ($99)
  • Salesforce Certified Platform App Builder ($99)
  • Salesforce Certified Platform App Builder – Transition Exam* ($75)
  • Salesforce Certified Platform Developer I ($99)
  • Salesforce Certified Platform Developer II – Multiple Choice* ($99)
  • Salesforce Certified Platform Developer II Multiple Choice – Transition Exam* ($0)
  • Salesforce Certified Platform Developer I/II – Transition Exam* ($0)
  • Salesforce Certified Marketing Cloud Email Specialist ($99)
  • Salesforce Certified Marketing Cloud Social Specialist^
  • Salesforce Certified Pardot Specialist ($99)
  • Salesforce Certified Pardot Consultant ($99)
  • Salesforce Certified Technical Architect — Multiple Choice* ($199)

* To register for this exam, you must meet the prerequisite. For more information, click here.
^ This exam is offered as a beta during Dreamforce. If you are interested in registering for the beta, please complete this survey. For more information about the beta exam, visit our website.

Certification exams are offered on these dates:

Monday, September 14 at 5:00 p.m.: Hilton Union Square, 333 O’Farrell Street

September 15–18: Salesforce office, 50 Fremont Street. There will be multiple start times available each day; you’ll select your specific exam day and time using the Agenda Builder. Exam schedule is as follows:

  • Tuesday, September 15: 9:00 a.m., 1:00 p.m., 4:00 p.m.
  • Wednesday, September 16: 9:00 a.m., 4:00 p.m.
  • Thursday, September 17: 9:00 a.m., 1:00 p.m., 4:00 p.m.
  • Friday, September 18: 9:00 a.m., 12:00 p.m.

Two-day Training Courses

Get Started with Salesforce and the Nonprofit Starter Pack $999
September 13–14

Are you looking to bring the power of Salesforce to a nonprofit organization? Whether you are an experienced Salesforce Administrator, or completely new to Salesforce, this 2-day hands-on training will show you how the Salesforce Foundation's Nonprofit Starter Pack can help you keep better track of your contacts, maximize donations, and even import your existing donor data.

Salesforce Administration for Beginning Admins $1,598
September 13–14

Are you new to Salesforce administration? Join us for this essential two-day course where you’ll learn the basics of Salesforce setup. You’ll receive expert instruction on managing users, security, and customization. Then, you’ll put your new training to the test with a series of hands-on exercises.

Salesforce Administration for Experienced Admins $1,598
September 13–14

Are you a Salesforce administrator looking to take a deeper dive into the application? Join us for two days of hands-on training that will take your basic administration skills to the next level. You’ll learn how to extend your current implementation with custom objects and apps, analyze and enforce data quality, and automate complex business processes. This is a great opportunity to connect with other Salesforce administrators and learn best practices from an expert instructor.

Service Cloud Administration for Experienced Admins $1,598
September 13–14

Are you an experienced administrator looking to automate customer support to help call center agents resolve issues more quickly? Using real-world scenarios, this two-day course will teach you how to configure Salesforce Knowledge, set up service contracts with milestones and entitlements, create the Console for Service application, configure the SoftPhone using Open CTI, and set up Live Agent. You will also get hands-on experience configuring a Customer Community. This course is ideal for administrators who have taken Administration Essentials for New Admins and have six months of experience using Salesforce.

Unlock your Salesforce Data with the Marketing Cloud Connector $1,299
September 13–14

Connect the digital marketing capabilities of the Salesforce Marketing Cloud with the Data Management, Segmentation and Campaigns tools within the Sales or Service Clouds. Join us for this two-day course where you’ll learn the basics of reporting within your Salesforce instance to be used to create, send and track marketing cloud emails within the Sales or Service Clouds.

Prepare for your Salesforce Certified Pardot User Certification - $899
September 13–14

Are you looking to become a Salesforce Certified Pardot User? Whether you are an experienced Pardot User, or completely new to Pardot, this 2-day hands-on training will show you how the Pardot application can help you design, build, and implement marketing workflows related to lead scoring, email marketing, lead generation, and using reports to make data driven decisions.

Prepare for your Salesforce Certified Pardot Consultant Certification - $899
September 13–14

Are you looking to become a Salesforce Certified Pardot Consultant? Whether you’ve implemented Pardot with clients before, or completely new to the Pardot implementation process, this 2-day hands-on training will guide you through the process of designing and deploying solutions that support customer business processes and requirements using the Pardot application.

Marketing Cloud Implementation Workshop- $1000
September 13–14

This 2-day Implementation Workshop will provide hands-on experience and valuable recommendations and best practices to deploy the Salesforce Marketing Cloud. This workshop is paperless. All training materials will be distributed electronically. To ensure you are able to access and participate in hands on activities, please bring your laptop. Prior to the session, you will receive credentials for the workshop account.

One-day Training Courses

Get Started with Reports and Dashboards $799
September 13

Are you new to Salesforce reports and dashboards and not sure where to start? Join us as we explore the essential tools you’ll need to start analyzing your data the way you want. Learn about Salesforce’s selection of standard reports and how to customize them to fit your needs. Also learn how to build your own custom reports from scratch. Discover how to summarize your data with formulas, highlights, and charts, build matrix reports, and create dashboards to display data from multiple reports all in one place.

Mobile and Desktop Exploration in the Analytics Cloud $595
September 13

Ready to see where your data takes you in Salesforce Analytics Cloud? This course teaches you how to explore your data through lenses and interactive dashboards from your desktop or mobile device, and how to share your insights in Chatter or email. Learn how to quickly change measures, groups, and filters; select the best visualizations for your data; and drill down to see details. You'll also learn how to easily load additional data from a CSV file, which you can start exploring right away using the power of the Analytics Cloud.

Building Lenses, Dashboards, and Apps in the Analytics Cloud $595
September 14

Ready to start building in Salesforce Analytics Cloud? In this course, you'll find out how to design and create an effective dashboard layout to help explorers quickly find their way around. You'll learn how to build lenses and "clip" them into your dashboards to create selectors, filters, and widgets, and how to create a faceted dashboard which automatically updates as explorers interact with it. You'll also learn how to organize your lenses and dashboards using apps and ensure that only the right users have access to them.

Building Lightning Components and Applications $595
September 14

Do you want build Lightning Components and Apps in Salesforce? In this course, we'll cover foundation-level topics such as working with the component bundle to create a component's user interface with markup and style, and coding client-side logic using JavaScript to call server-side Apex logic. You'll also work with the eventing model, learn to build apps with a component-based architecture, and more. You’ll come away with solid working knowledge that you can use to build your own components and apps with the Lightning Component Framework.

Customize Your Salesforce1 Application with Clicks $799
September 14

This one-day course is perfect for Salesforce administrators and developers who want to know more about Salesforce1. Students will learn hands-on how to use clicks (not code) to customize the look and feel of Salesforce for their mobile user base. This is a bring-your-own-mobile-device course.

Get Started with Apex Code for Developers $799
September 14

Do you have Java, C#, or other OOP experience and want to transfer those skills to do some heavy lifting on Force.com? Join us and get hands-on access to Apex code, the world’s first cloud-computing programming language. We’ll make the transfer easy from what you already know to what you need to know for writing Apex code.

Go Further with Reports and Dashboards $799
September 14

Are you already creating reports and dashboards, but want to get even deeper insights from your data? Join us to discover some of the more powerful reporting tools in Salesforce, along with tips and tricks for how to use them. Learn how to create custom report types, use bucketing and cross filters, and build joined reports. Find out how to analyze trends, and learn how to build effective dashboards to give users just the insights they need.

Prepare for Your Salesforce Administrator Certification $799
September 14

Are you ready to take the next step in your career by becoming a Salesforce Certified Administrator? Join us for this one-day course covering content designed around the exam objectives. This course will help hone your problem-solving skills and reinforce your knowledge of key topics by working through administration and configuration scenarios. In order to attend the class, you should have six or more months of Salesforce administration experience, and have completed the Administration Essentials course or have equivalent experience and knowledge.

Prepare for Your Salesforce Service Cloud Consultant Certification $799
September 14

Are you ready to take the next step in your career by becoming a Salesforce Certified Service Cloud Consultant? Join us for this one-day course covering content designed around the exam objectives. We’ll discuss scenarios that will help you reinforce your knowledge of Service Cloud functionality by thinking through requirements and design considerations. To be successful in this class, you should already have product knowledge and experience designing Service Cloud solutions that meet your clients’ needs. You should also have proven experience administering and configuring a Salesforce organization, and currently hold the Salesforce Certified Administrator credential.

Prepare for Your Salesforce Sales Cloud Consultant Certification $799
September 14

Are you ready to take the next step in your career by becoming a Salesforce Certified Sales Cloud Consultant? Join us for this one-day course covering content designed around the exam objectives. We’ll discuss scenarios that will help you reinforce your knowledge of Sales Cloud functionality by thinking through requirements and design considerations. To be successful in this class, you should already have product knowledge and experience designing Sales Cloud solutions that meet specific business needs. You should also have proven experience administering and configuring a Salesforce organization, and currently hold the Salesforce Certified Administrator credential.

If you’re unable to do your training and certifications at Dreamforce, check out our full training offers for other places and dates to do it.

Pre-register for Dreamforce ’16

Kestryl Cael Lowrey@kestrylcael

The @Dreamforce HOT sessions are always one of my highlights, and the opportunity to recharge my phone is a nice perk. #DF14