Sales: Operations and Performance

Create sophisticated functionality in your AppExchange apps by customizing button behavior! Get hands-on practice using S-controls to override standard buttons and to control the actions on your own new custom buttons.

How would you like to take your best rep, and replicate what he or she does across all your reps? Join us to learn how to measure and identify the key behaviors in your best performers. We'll give you simple solutions to help distill it down to something you can inject in the rest of your team.

Sales Performance Management automates all aspects of administering, tracking, reporting and analyzing sales performance. SPM systems include functionality for incentive compensation management, quota and territory management. This breakout session will explore strategies to motivate sales and other variably paid personnel to sell more effectively and align performance to corporate goals.

Nothing grabs attention like a well-made dashboard. Join this session to see real-life examples of how executives at salesforce.com and various customers use dashboards to drive excellence in their organizations. You'll walk away with the know-how to do the same thing in yours.

One of the quickest ways to boost sales is to fix and align territories -- but only if you get it right. Join us to see first-hand examples of how salesforce.com and various customers "get it right" by leveraging data in Salesforce to optimize segmentation and territories.

Ready to learn more about the AppExchange? In this session you'll learn about how to best navigate the AppExchange directory for Sales Operations applications. We will highlight the best of the AppExchange, powerful applications to drive efficient Operations and boost performance of your Sales team. We'll talk to customers about how they've used the AppExchange to improve their Salesforce experiences. We will close with best practices to implement an AppExchange application.

Want to see how we do things internally? Join us to learn from salesforce.com's own top sales and operations executives how we forecast and manage our pipeline using Salesforce. Take home new strategies and ideas to implement for immediate impact.

Ready for even more best practices? Come to this session with questions in hand for our panel of experts, including our own Salesforce Administrators and our expert Customer Success Managers. We'll show you how we use Salesforce internally to manage our entire business, and we'll pass along the best ideas we've seen from other companies. Take home all the tips and tricks you can handle!

Get a sneak peak at how salesforce.com used Apex Code to build our new quote-to-order process. You won't believe how much insight this session will add, and you'll leave with plenty of tips, tricks, and best practices.

Ready to improve management of your most important accounts? Join us for a primer! You'll leave this session with a basic understanding of how salesforce.com and a top customer use Salesforce to identify, target, and track progress at target sales accounts.