Best Practices: SMB

No IT department? No problem! Hear from various salesforce.com customers with fewer than 30 employees who "just said no” to infrastructure. George Kenessey of MyLoanBiz doesn’t even have an in-house server! Learn how he pulls it off—and find out how you can apply his experience to your own business.

Don’t have money to burn on consultants, but still need to increase your sales effectiveness? Join us as the experts at salesforce.com and various partners share secrets from some of the best sales teams around. They show you firsthand how you to use Salesforce to increase sales in your small business.

Salesforce houses a wealth of information about your customers. This workshop will take you step-by-step through getting answers to your key questions—from customizing the app for data collection through genius reporting strategies. You’ll come away with best practices on data integrity, insight on what data you should be collecting, and a few key reports that you can modify to get the answers you need.

Public Relations is an art form—and salesforce.com has it down. Winners of the prestigious Golden Bulldog industry award show you what it takes to get the coverage that can make your small business take off.