Admin I: Getting Started

New to Salesforce administration? Join us for this fast-paced, hands-on introduction to Salesforce setup fundamentals. You'll receive expert instruction on the basics of configuration and customization.

As you achieve great adoption in Salesforce, you start generating volumes of data. But getting the value out of all that data means you need to devise a way to see the forest for all those trees. What are the trends, and what's the story being told? This session gives you everything you need to get started with Dashboards.

You've rolled out Salesforce, and it has become clear that you could drive greater adoption and additional value by integrating the service with your users' Outlook/Lotus contacts, tasks, and events. There are several questions you should answer before diving right in. Come learn what you should be thinking about in order to get started with your Outlook/Lotus Edition plans.

Why use validation rules? What is the benefit of calculated fields? Don't worry -- Resources abound to help you! We'll answers these questions, and many more, and we'll also review a few real-life case studies from real-life customers.

How accurate is your business data? Do you have duplicate records? Keeping data clean and relevant for your users is no small task. Join us for a session dedicated to data cleansing and de-duplication, and learn techniques for better managing your data. We'll discuss methods, tools, and best practices for helping you improve and maintain your data quality. Best of all, we'll show you how to build in Data Safeguards to prevent data from getting dirty in the first place -- and Dashboards to help you spot it when it happens.

One of the most foundational decisions when you get started with Salesforce is whether you choose a public or private sharing model. Why should you choose one over the other? Why is the decision so hard? Once made, can you ever go back? Don't fear! Join us to get the answers and advice you need.

Adoption has to be built right into your implementation plan – and it’s *much* easier to achieve with the right business owners, executive communications, user training, process design, and ongoing improvements. How can you get all systems aligned and ready? We’ll get you on the fast track to success, whether you’re in initial implementation or revisiting this critical stage!

Do you feel like you have to "sell" Salesforce to your sales team? Sales people can be some of the best advocates of Salesforce... once you show them the what's-in-it-for-me. The key to success is getting your sales people to see how Salesforce can boost their productivity and efficiency. This session will show you how.

Are there business processes you wish you could run with the ease and simplicity of Salesforce? Join us to find out how other companies have leveraged custom objects and the AppExchange to successfully extend the benefits of Salesforce to other parts of the business beyond traditional CRM.

Maybe you were interested in Mobile, but never needed it in your organization. Now your business leaders wants to know your thoughts on making your organization Mobile. Where do you start? This session promises to give you the answers you need.