Salesforce.com Announces International Expansion

Online Customer Relationship Management Leader Internationalizes its Service and Expands Worldwide

SAN FRANCISCO, CA — April 9, 2001 — Salesforce.com, the market leader in online customer relationship management (CRM), today announced its expansion into the worldwide marketplace with headquarters in Dublin, Ireland and Tokyo, Japan. The two-year old company also announced the internationalization of its service with expanded functionality to accommodate a global audience including localized sign up and Web sites throughout Europe, Africa, Japan and the Middle East. As part of the global expansion, salesforce.com has appointed former Oracle executive, John Appleby to lead international efforts. Appleby will reside in Dublin, Ireland.

"More than 7,000 organizations are already using salesforce.com on a global level to maximize their customer relationships and grow their businesses," said John Dillon, president and CEO of salesforce.com. "We're pleased to provide companies around the globe with powerful, scalable CRM services previously available only to those willing and able to spend millions of dollars on traditional enterprise software."

Designed for companies of any size, salesforce.com provides powerful online customer relationship management applications designed to help companies increase productivity, maximize efficiency, remain competitive and enhance their relationships with their customers. Currently, more 25,000 organizations are registered to use salesforce.com including Berlitz GlobalNet, Siemens, Thomas Cook Global Services and Broadvision.

Salesforce.com believes the Internet has "democratized" enterprise software and that companies no longer have to tolerate expensive, risky, difficult-to-use software that takes months and years to install and offers little or no return on investment. The company provides powerful online CRM as a subscription service online and charges $50 per user per month in the U.S. with the first five users free for a limited trial period. Pricing in Europe is as EUR / Euro 55 or £35 and 5,000 ¥ in Japan.

About salesforce.com

Salesforce.com is the world’s largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com/eu/, or call 00800 7253 3333.