Former Siebel Systems EMEA General Manager Moves to salesforce.com

Steve Garnett appointed salesforce.com SVP and GM of EMEA, charged with extending influence of software-as-service model

SAN FRANCISCO, Calif. - July 22, 2003 - Salesforce.com®, the world leader in delivering software-as-service, today announced the addition of Dr. Steve Garnett to the company's executive team as senior vice president and general manager of EMEA. An 18-year veteran of the technology industry, Garnett was most recently head of worldwide alliances at Siebel Systems (NASDAQ: SEBL) and has held a number of executive positions at Oracle (NASDAQ: ORCL). Effective immediately, Garnett is charged with extending salesforce.com's presence and market penetration in Europe and reports directly to salesforce.com Chairman and CEO Marc Benioff.

"Salesforce.com addresses the same CRM challenges as Siebel, but with a zero-risk approach," Garnett said. "I look forward to working with Marc and the salesforce.com team to bring the proven benefits of the software-as-service model to our partners and customers in the EMEA region."

"Steve brings a formidable amount of energy and enthusiasm to salesforce.com," said Benioff. "His dedication and experience are critical assets as we continue to strengthen our leadership position in the European market and drive international revenues to be a greater share of our overall business."

Garnett joined Siebel in 1997 as vice president and general manager EMEA. He served as head of the company's IBM Global Initiative, reporting directly to Thomas Siebel, before assuming leadership of worldwide alliances. Prior to Siebel, Steve held a variety of executive positions at Oracle and was one of the youngest European management team members ever. He holds a PhD in theoretical physics (nuclear engineering) and received his undergraduate degree in mathematics.

With more than 6,900 customers and 94,000 subscribers worldwide, salesforce.com is the first profitable software-as-service company. Salesforce.com S3 enables the scalable, secure management of sales force automation, campaign management, customer service and support, as well as documents and files. Salesforce.com S3 is built on sforce, the new client/service application system, allowing it to be easily customized by tools from BEA (NASDAQ: BEAS), Borland, Microsoft (NASDAQ: MSFT), and Sun (NASDAQ: SUNW). The new salesforce.com Integration Server powered by TIBCO (NASDAQ: TIBX), available to salesforce.com S3 customers, offers integration with almost every corporate system including SAP (NYSE: SAP), Oracle (NASDAQ: ORCL), PeopleSoft (NASDAQ: PSFT), and Siebel (NASDAQ: SEBL) applications.

About Salesforce.com

Salesforce.com is the market and technology leader in Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS). The company's portfolio of SaaS applications, including its award-winning CRM, available at http://www.salesforce.com/eu/products/, has revolutionised the ways that customers manage and share business information over the Internet. The company’s Force.com PaaS enables customers, developers and partners to build powerful on-demand applications that deliver the benefits of multi-tenancy across the enterprise. Applications built on the Force.com platform, available at http://www.force.com/eu/, can be easily shared, exchanged and installed with a few simple clicks via salesforce.com's AppExchange marketplace available at http://www.salesforce.com/appexchange/

As of July 31, 2008, salesforce.com manages customer information for approximately 47,700 customers including ABN AMRO, Dow Jones Newswires, Japan Post, Kaiser Permanente, KONE, Sprint Nextel, and SunTrust Banks. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit http://www.salesforce.com/eu/.

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