New website for system performance of all global service components gives customers and community unprecedented real-time access to critical service performance characteristics.
Salesforce.com sets new standard for transparency and openness for on-demand industry
SAN FRANCISCO — February 21, 2006 — Salesforce.com [NYSE: CRM], the technology and market leader in on-demand customer relationship management (CRM), today announced availability of http://trust.salesforce.com, a systems status website giving salesforce.com customers and community access to real-time and historical system performance information and updates, incident reports and maintenance schedules across all its key system components.
Salesforce.com is committed to building and delivering the most secure, fast, and reliable on-demand service available. Created to enhance customer success, trust.salesforce.com is designed to keep customers informed of service availability and help users increase productivity.
"Like some of our best ideas, trust.salesforce.com was inspired by our conversations with customers," said Marc Benioff, Chairman and CEO, salesforce.com. "We have a tradition of leading the on-demand revolution with breakthrough innovations, and we hope that trust.salesforce.com will take its place among some of our best new products."
trust.salesforce.com is available immediately and free of charge to all members of the salesforce.com community.
Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com/eu/, or call 00800 7253 3333.