International Awards for Salesforce.com


Dublin– March 7, 2008 – Salesforce.com, the market and technology leader in Software-as-a-Service and Platform-as-a-Service, today announced that it has received two 2007 Products of the Year awards from SearchCRM.com. Salesforce Customer Portal won in the “Online Service” category, and, for the third time, Salesforce SFA was named the winner in “ Sales Force Automation.”

According to the editors of TechTarget’s Enterprise Applications Media Group, Salesforce Customer Portal “garnered especially high marks for usability and support.” Salesforce SFA was deemed by SearchCRM judges a “clear winner in the SFA Category,” who gave the solution “high marks for innovation, ease of use and functionality.”

“Our unique Software-as-a-Service, multi-tenant delivery model, ensures that Salesforce is easy to deploy and use, and also can fully leverage the power of Platform-as-a-Service,” said Marc Benioff, chairman and CEO at salesforce.com. “We’re happy to again be recognised by SearchCRM.com for our unparalleled Salesforce SFA solution, and excited to see that the Salesforce Customer Portal has been chosen best in the market. The combined solutions offer our customers a CRM powerhouse for managing both customer information and customer-facing interactions.”

The award winners were selected by a panel of thirteen independent industry experts and analysts, CRM professionals, and SearchCRM.com editors, who evaluated 50 products in eight CRM categories. When evaluating Salesforce Customer Portal, one judge commented, “With search and knowledgebase capabilities, along with full online case management, this easy-to-deploy and easy-to- maintain Software-as-a-Service customer service suite should be on the short list of buyers." Salesforce Customer Portal was also recognised for its ability to be easily “integrated into homegrown applications, front-office systems like Office, or back-office systems such as Oracle and SAP” using Force.com.

The judges also commended salesforce.com for continuing innovation with Salesforce SFA, remarking that "Salesforce.com has not only pioneered the on-demand SFA category but continues to innovate with new Web 2.0 technologies, IdeaExchange, AppExchange, Force.com, etc."

For more information on the SearchCRM Product of the Year Awards, visit: http://searchcrm.techtarget.com/productsoftheyear.

About TechTarget
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About salesforce.com

Salesforce.com is the world’s largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com/eu/, or call 00800 7253 3333.