Dublin Tech Conference Hears that Third of Traditional Software Projects Fail

But Software-as-a-Service is Major Opportunity for Ireland

News Release

Dublin Tech Conference Hears that Third of Traditional Software Projects Fail

But Software-as-a-Service is Major Opportunity for Ireland

Salesforce.com showcases Platform-as-a-Service, Force.com

Dublin; Monday 30th June, 2008: Almost a third of traditional software projects will fail or be cancelled before completion. And over half of software projects will cost 189% of their original estimates.*

This was stated by technology industry veteran Polly Sumner, president, platform, alliances, and services at salesforce.com, when she spoke at the company’s global ‘Tour de Force’ conference in Dublin today. “The traditional way of developing and implementing software belongs to the last century,” she told delegates. “The world has moved on from on-premise applications to Software-as-a-Service.” Software-as-a-Service (SaaS) dispenses with traditional on-premise software and allows users to accesses applications over the web.

She said that salesforce.com, which operates an EMEA sales and support centre in Dublin, was truly an industry leader, constantly building on its heritage by improving and expanding its award-winning suite of Salesforce CRM applications, delivering Force.com, the world’s first Platform-as-a-Service (Paas), and its one-of-a-kind AppExchange directory of Saas applications. “With Force.com, we are providing a Platform-as-a-Service to allow Irish developers and entrepreneurs to develop and market SaaS applications globally.”

Ms Sumner said that the emergence of new cloud computing companies such as Google, Amazon and eBay along with Salesforce.com have demonstrated how PaaS is transforming modern business thinking on technology.

“Traditional software development has been high risk, time consuming, expensive and complex. SaaS and Paas provide a low cost and easy to use alternative. As the world faces increasing resource and other challenges, organisations can no longer afford to wait 18 months for high risk software applications, many of which will not succeed or end up on the shelf.”

She said that cloud computing empowers every developer globally and is a major opportunity for Ireland. “Ireland has a great reputation for the quality of its technology and creativity. With Force.com, Irish entrepreneurs can focus on solving business problems, not creating stacks of infrastructure, and market new applications globally.”

She said that 450 third-party software vendors, including Irish companies such as Saaspoint, are selling more than 800 applications that run on Force.com on the company's AppExchange, a global cloud-based shop window for SaaS business applications.

Ms Sumner said that Force.com was the result of a $100m investment and was currently running 150m transactions daily. “SaaS has now been embraced by the enterprise as well as by SMEs.” For example, Japan Post has 65,000 subscribers on our service. SaaS is already being embraced by the Irish and European community with companies like The Christie Group, DSV, Rentokil Initial, along with Acc Bank, ICON Plc, Magnet Networks Ltd, Babelgum and Changingworlds already running multiple applications on the Force.com platform.

Ends

Press queries to:

Kerri Crowley, Simpson FT PR, Tel: 01 260 5300

* Source: Standish Group Chaos Report 2006

About salesforce.com

Salesforce.com is the world’s largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com/eu/, or call 00800 7253 3333.