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Salesforce.com Announces a Year of Enterprise Cloud Computing Milestones

Surpasses 1.5 million net paying subscribers

SAN FRANCISCO, USA and Dublin, Ireland: March 3, 2009 – Salesforce.com, the enterprise cloud computing company, today announced a series of new milestones in enterprise cloud computing reached in its past fiscal year. Most notably, the company announced it has reached 55,400 customers and surpassed 1.5 million net paying subscribers, demonstrating the growing demand for its cloud computing services. The announcement comes as salesforce.com reported its financial results for its fourth quarter and fiscal year 2009 (see separate press release at www.salesforce.com/investor).

“This past year marks a watershed for salesforce.com and enterprise cloud computing,” said Marc Benioff, chairman and CEO of salesforce.com. “Not only have we extended our leadership with Salesforce CRM, but our customers have discovered how to leverage the power of our cloud computing model in a multiplicity of ways - to build applications, websites, and interact with their customers and communities.”

Enterprise Cloud Computing Milestones

Salesforce.com has achieved several major milestones that speak to the adoption of enterprise cloud computing:

Technology innovation

More than 12 billion transactions in the fourth quarter alone 100,000 custom applications built on Force.com 166 native applications available via the Force.com AppExchange 124,000 Force.com developers · 452,000 custom database tables created

Launched Force.com Sites, which has already led to the launch of 1500 sites, 130 million hits and 15 million total page views Launched the Service Cloud, enabling customer service organisations to join and manage customer service conversations in the cloud Released Spring 09, the 28th generation release of Salesforce CRM Announced partnerships with Amazon.com Web Services and Facebook; extended partnership with Google Company momentum and industry validation

Reached $1 billion in revenue, the first enterprise cloud computing company to reach this milestone Ranked the #3 fastest-growing technology company behind Google by Forbes Won a Wall Street Journal Technology Innovation Award for Force.com Named to Fortune's list of the 100 Best Places to Work Held its largest Dreamforce user conference ever with more than 10,000 attendees, and its first Dreamforce Europe

Salesforce.com Foundation implementation of the 1/1/1 Model

1% Time: More than 125,000 employee hours have been donated in service 1% Product: More than 5200 nonprofits in 60 countries are utilising donated and discounted licenses of Salesforce CRM 1% Equity: More than $13 million in grants distributed to organisations around the world such as Kiva.org, Room to Read, Transfair, U-Turn Homeless Ministry and World Toilet Organisation Ends

Media Contact: Mary O’Brien Simpson Financial & Technology PR 01-2605300 mary@simpsonftpr.ie

About salesforce.com

Salesforce.com is the enterprise cloud computing company. The company's portfolio of SaaS applications, including its award-winning CRM, available at http://www.salesforce.com/products/, has revolutionised the ways that customers manage and share business information over the Internet. The company’s Force.com PaaS enables customers, developers and partners to build powerful on-demand applications that deliver the benefits of multi-tenancy across the enterprise. Applications built on the Force.com platform, available at http://www.force.com/, can be easily shared, exchanged and installed with a few simple clicks via salesforce.com's Force.com AppExchange marketplace available at http://www.salesforce.com/appexchange/.

As of January 31, 2009, salesforce.com manages customer information for approximately 55,400 customers including Allianz Commercial, Dell, Dow Jones Newswires, Japan Post, Kaiser Permanente, KONE, and SunTrust Banks. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit http://www.salesforce.com

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Copyright (c) 2009 salesforce.com, inc. All rights reserved. Salesforce and the "no software" logo are registered trademarks of salesforce.com, inc., and salesforce.com owns other registered and unregistered trademarks. Other names used herein may be trademarks of their respective owners.

About salesforce.com

Salesforce.com is the world’s largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com/eu/, or call 00800 7253 3333.