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Ideas
Salesforce CRM helps you tap into the wisdom of the crowd to capture the best ideas. It's time to spark conversations that are more insightful, capture feedback that's more actionable, and realize the innovative potential of the community.
Give your communities a voice
Ideas offers an online, interactive forum where your customers can share, discuss, and vote on ideas so that the best bubble up to the top. The community plays an active role in shaping its voice and enriching conversations.
Eliminate the need to log in to view ideas
With Force.com Sites for Ideas, you can broaden your reach by allowing anyone to view ideas without logging in.
Get insight into your communities
With Salesforce CRM’s robust and easy-to-use analytics engine, you can identify at a glance the top ideas, drill deeper into voting behavior, and slice and dice the data any number of ways.
Understand your community better
Because Ideas is integrated with the rest of Salesforce CRM, you can enrich the profiles of your contacts with updated feeds of their community activities. You’ll get an even more comprehensive view of your employees, customers, and partners.
Understand your community better
With salesforce.com’s Force.com platform, you can speed the process of implementing the best ideas by customizing a project management app and relating projects to specific ideas, smoothing the transition from idea to active project.