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Customization and integration
No two companies are exactly alike. Salesforce CRM includes customization tools to manage your unique sales activities plus application integration capabilities that make it easier than ever to tie salesforce.com solutions to other critical business systems.
Tailor your system with clicks
With simple point-and-click wizards, anyone can quickly and easily modify Salesforce CRM to match their unique business processes and workflows. You can even design your own user interface. All without any coding.
Customize without limits
For complete freedom to customize, salesforce.com provides toolkits for most of the common programming languages, including Java, VB.NET, C++, .NET, or open-source languages. Developers can also use Apex, salesforce.com’s own programming language, for customization or developing entirely new applications. Visualforce gives you pixel-level control over your user interface. And with the cloud computing model, all customizations are automatically preserved during upgrades.
Bring data from anywhere into your CRM
You can integrate Salesforce CRM with almost any enterprise application or system easily, including SAP, Oracle, Microsoft, and other third-party solutions for complete customer visibility. You can also create mash-ups with third-party Web-based information, such as Google Maps and Hoovers, to greatly enhance your customer profiles.
Extend your CRM in our app store
Salesforce.com’s Force.com AppExchange is a rich library of ready-to-deploy business applications. Simply click to add new apps to your current Salesforce CRM deployment—from expense management to purchasing to recruiting—all created by salesforce.com customers, developers, and partners.