Quotation Junction sees sales grow by 25% as a result of using Saleforce

"Salesforce has given our company more focus; it’s enabled us to save time and money. Employees can see the benefits."

Michael Edwards
Managing Director, Quotation Junction


Challenge
  • Quotation Junction wanted to log customer calls more efficiently
  • The company was looking for a more accurate way of accessing and analysing customer data
  • There was a need to save time and money spent on producing reports
  • Quotation Junction wanted to gain a clearer understanding of its sales processes

Solution
  • Quotation Junction found Salesforce easy to implement, not least because it did not require any hosting by the company
  • The company was looking to expand rapidly and Salesforce’s easy implementation was a deciding factor in choosing a CRM solution
  • Salesforce was successfully rolled out to Quotation Junction’s sales staff

Results
  • Since implementing Salesforce, Quotation Junction’s sales have grown by 25%
  • The company has also seen a lead time reduction of 22%
  • Quotation Junction has gained a more accurate picture of customers and potential customers.
  • By implementing Salesforce, Quotation Junction has saved time and money on producing reports – all relevant data is now at the employees’ fingertips
  • It is now possible to drill down into customer data and see potential sales opportunities
  • Salesforce has made it easier for Quotation Junction to collect money owed by clients now it has an accurate record of all customer contacts
 
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