Salesforce helps Arieso achieve its business expansion plans

Challenge

• Arieso had ambitious plans to greatly expand its business and was experiencing rapid growth.
• The company needed to scale-up its business infrastructure to support the business plan and this included areas such as sales and support.
• Arieso was looking for a way to manage its sales processes, pipeline and records more accurately.

Solution

• Salesforce offered applications across all areas of Arieso’s business, enabling the company to use a single package of solutions.
• Configuration was quick and easy – it was simply a case of clicking boxes and starting applications – no written code was necessary and so implementation was swift.
• Arieso started using Salesforce with sixteen of its staff and has recently added another six.

Results

• Arieso now has a single source of data and so data duplication is no longer an issue. This has greatly increased efficiency.
• The company has been able to cope successfully with a massive growth in business as a result of adopting Salesforce.
• Employees using Salesforce have become enthusiastic users, not least because they can easily access critical information.
• Arieso is using Salesforce for many applications including, sales, financial services, pipeline management, cash flow forecasting, service and support, project management and forecasting.
• The company plans to use Salesforce in other areas including, human resources and product development.
• More than 100 customers in North America are using the Salesforce customer portal, enabling Arieso to offer them round-the-clock service and support.