Building a 21st century government

Governments at every level are transforming to work better than ever for the public and engage citizens wherever they are. Openness, transparency, and collaboration are the order of the day—but so are speed, scalability, and affordability. Now is the time to build the 21st century government your citizens deserve.

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Vivek Kundra, EVP,

Engage constituents on their terms

Constituents are going social, discussing government in the new public town square online. It’s time to revolutionize how citizens engage with their government and bring these voices in. Answer questions and make improvements—together. Use social media to bring the voice of constituents and partners back into government.


Disrupt bureaucracy and boost productivity

Smart agencies are dramatically boosting productivity with a private and secure internal social network. The results: everything from locating and leveraging staff expertise wherever it resides to collaborative problem solving with other agencies and partners.


Build apps to power your agency

There’s a lot of data in the legacy systems of most agencies—but no one can find it when they need it. You can free that valuable information and fuel innovation when you can quickly spin up powerful, social apps to support the core business of government for a fraction of the usual cost. Like the dozen apps that the Texas Department of Information Resources built to improve its operations.



Transform services with social

Social, interactive websites are raising the expectations of consumers everywhere, and people increasingly expect the government services they depend on to go social, too. The pressure is on to give more personalized service, provide access to answers from everywhere, and empower the community to jump in and help. Agencies like NJ TRANSIT are on the leading edge of the public service transformation.