Learn how leading government innovators are leveraging Salesforce to connect with citizens in a whole new way. We’ll showcase best practices from government agencies and provide an overview for how governments at every level are transforming using Salesforce’s social, mobile and cloud solutions designed specifically for government.

Join us to hear how financial services companies are becoming Connected Companies. Learn how they are delivering better business results by creating insight, efficiencies and transforming communication and collaboration across their teams. Hear directly from customers about their experiences and learn how they are driving innovation while operating in a highly-regulated environment.

We know social media is here and it’s impacting the way we do business. We know that there are many tools out there to help us manage and leverage this new world. None of these tools comes with a strategy. This is something that has to come before the tools. Join Jeffrey L. Cohen, Social Strategist and Manager of Content Marketing at Salesforce Marketing Cloud, and Kevin Espinosa, Social Media Manager at Caterpillar, for a session on how to structure a social strategy that supports your business objectives and turn that into a strategic plan incorporating listening, engagement and content.

Innovation Panel with Accenture, Facebook, Google, Salesforce

Join us and see how some of the world's most progressive companies are building great customer connections by delivering outstanding service at every point of the customer interaction. Hosted by Alex Bard, SVP and GM Service Cloud + Desk.com, hear the latest market positioning and learn about amazing new product developments. See how Service Cloud helped drive success for the Obama for America campaign and how companies using Salesforce Service Cloud have a 34% higher customer satisfaction level than companies who don't.

Great news: It's easier than you think to unlock crazy cloud value! Get even more out of Salesforce with over 1,800 pre-integrated apps on the AppExchange. In this session, we'll uncover some of the hottest solutions on the market today, from email marketing to project management to recruiting apps. You'll return to the office an instant hero.

Salesforce Chatter is the social layer of the Salesforce Platform, transforming companies into more social, mobile and open organizations. Join us and hear customers explain how they are driving innovation by making business processes social and raising the social IQ of every employee. Discover how you can leverage Chatter to drive efficiency, engagement and productivity while getting a sneak peek into features coming in Summer ‘13.

Learn how your organization can drive sales success with the Sales Cloud — the world's #1 sales application. Understand how you can grow revenue, boost productivity, and gain more visibility into your business by connecting your entire sales team, partners and customers. You'll hear from salesforce.com customers, see live product demonstrations and learn how social, mobile, and other key capabilities are empowering salespeople to increase their productivity in the office and on the go.

From automating key business process to building engaging mobile apps or social intranets, this session will give you an overview of Salesforce Platform and how it can ignite your best business ideas. Hear from customers and product leaders on how Salesforce Platform can help you turn your best ideas to connected apps in no time.

Looking for an edge in how you sell and market to customers? Complete customer data empowers you to better predict trends, find new customers faster, provide richer customer experiences and ultimately drive higher sales and repeat customers. Data.com, built together with Sales Cloud, brings together the best data with the #1 sales app so you get more insights, more sales opportunities, and cleaner data -- all with just a click of a button. Join us to hear from customers about how Data.com has transformed their business and increased CRM adoption.

Join BMC Software and Salesforce.com to learn how Remedyforce, IT Service Management built on the Salesforce Platform, can empower your IT team. Learn how Chatter connects people to technology and information to make them successful. And find out how Remedyforce uses best practices to improve IT operations to improve efficiency.

More information coming soon.

How do you motivate and scale your sales, service and marketing teams effectively to maximize growth? Join us to learn first hand how small business customers are growing at the speed of light by leveraging instant access to quality data, social insight, and cloud solutions, to do just this.

More information coming soon!

Join us to see the latest Sales Cloud features and find out what's coming in Summer '13. Hear from other customers to learn best practices on how they've achieved better sales results with salesforce.com. Learn how to prospect more effectively with Data.com, improve sales performance with Work.com, drive deals anywhere with Salesforce Touch and improve forecast accuracy with new collaborative forecasting features. See a hands on demo as we dive into the Sales Cloud together.

Social Media has evolved beyond managing a facebook page, or passive listening for tweets . Social no longer lives in silos and can touch each corner of the enterprise. Join us for an overview of how The Salesforce Marketing Cloud cloud is helping companies harness social and become true “customer companies”. Learn how our platform is helping companies Listen, Publish, and Engage through social. We’ll also hear from one of our key customers on how they leverage social media.

A gap exists in most organizations between the highest performing sales teams and everyone else. How can it be that in the same environment and under the same conditions, some sales reps achieve outstanding results while others struggle just to make their quota? Work.com combines seamlessly with Sales Cloud to provide organizations with the world’s leading sales performance management solution. Companies using Work.com and Sales Cloud can connect their reps to deliver peak performance across their sales organization by combining vital content about leads, accounts, opportunities, and forecasts with proven sales performance management tools like social goals, coaching, thanks, and calibration.