Hear from Keith Block, Salesforce Vice Chairman, President and COO, Tyler Prince, EVP Worldwide Alliances & GTM Innovation, and other Salesforce executives and industry customer success experts about our Customer Success Platform. You’ll learn about our industries’ vision and leave with an understanding of how you can help your customers with their digital transformations and grow your practice. Plus, you’ll have plenty of time for peer-to-peer networking in one of the most beautiful settings along the California coast.

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Monday, June 6


6:00 p.m. - 9:00 p.m.

Welcome Reception


Tuesday, June 7

8:00 a.m. - 9:00 a.m.

Breakfast and 1:1 Meetings

9:00 a.m. - 12:00 p.m.

Welcome Keynote by Tyler Prince, EVP Worldwide Alliances and GTM Innovation, along with other Salesforce executives and industry leaders.

12:00 p.m. - 1:00 p.m.

Lunch and 1:1 Meetings

1:00 p.m. - 5:00 p.m.

Breakout Sessions

1:00 p.m. - 2:00 p.m.

  • Salesforce & CMO’s - Empowering the CMO to drive 1:1 Customer Journeys
  • Salesforce & CIO’s - Why Every CIO Needs a Customer Success Platform
  • Salesforce & Sales - Growing Sales in the Era of Digital Disruption

2:00 p.m - 3:00 p.m

  • Salesforce & Service - Service is the New #1 Brand Differentiator
  • Salesforce & CPG - CG Innovation Creating Agility in Constant Change - Going Beyond the Product
  • Salesforce & CEO’s - Creating & Leading Customer, Partner & Employee Journeys

3:00 p.m - 4:00 p.m

  • Salesforce & Banking/Wealth Mgmt - Driving to Digital & Introducing the Salesforce Financial Services Cloud
  • Salesforce & Retail - Reimagining Retail in the Age of the Shopper
  • Salesforce & Healthcare - The Platform for Patient Relationships, Welcome Salesforce Health Cloud

4:00 p.m -5:00 p.m

  • Salesforce & Insurance - Precision is the Future – Engaging Policy Holders & Producers in a New Way
  • Salesforce & Manufacturing - Enabling Digital Transformation - Delivering a Connected Manufacturing Ecosystem
  • Salesforce & Life Sciences - Transforming Relationships Across Patients, Providers, & Employees
  • Salesforce & Digital Transformation - Igniting the Path to Succes

5:00 p.m - 6:00 pm
Break and 1:1 Meetings

6:00 p.m - 7:00 pm
Cocktail Hour

7:00 p.m - 10:00 pm
Spectacular Dinner Event


Wednesday, June 8

8:00 a.m. - 9:00 a.m.

Breakfast and 1:1 Meetings

9:00 a.m. - 10:00 a.m.

Guest Speaker: Dr. David Agus, best-selling author of “The Lucky Years:  How to Thrive in the Brave New World of Health”

10:00 a.m. - 10:30 a.m.

Q & A with Keith Block, Vice Chairman, President, and COO; and Tyler Prince, EVP Worldwide Alliance and GTM Innovation

10:30 a.m. - 11:30 a.m.

Checkout and Lunch

11:30 a.m. - 4:00 p.m.

Golf or 1:1 Meetings


Keith Block

Keith Block
Vice Chairman, President, and COO

As Vice Chairman, a member of the Board of Directors, President and COO, Keith Block leads the company’s Distribution Organization, which includes global sales, alliances and channels, customer support, and consulting services. With a focus on customer transformation and building long-term relationships, Mr. Block has managed world-class sales, consulting and engineering teams for nearly 30 years....more

At Salesforce, he is tasked with driving the company’s next decade of growth by expanding Salesforce’s high-performing sales organization, growing its market-leading alliances and channels program, extending the company further into international markets, and applying Salesforce’s award-winning platform to key industries, such as healthcare, financial services, retail, manufacturing and more.

Prior to joining Salesforce, Mr. Block served as Oracle’s executive vice president of North America Sales and Consulting, leading an 11,000-person team and building a multi-billion dollar sales business unit that achieved record revenue and margin during his tenure. He began his career at Booz Allen Hamilton as a senior consultant to Air Force executives.

Mr. Block currently serves on Salesforce’s Board of Directors, the Board of Trustees at the Concord Museum, the Advisory Board at Carnegie-Mellon University Heinz Graduate School, the President’s Advisory Council and Board of Trustees for Carnegie Mellon University.

Mr. Block holds an Master’s of Science degree in Management and Policy Analysis and a Bachelor’s of Science degree in Information Systems from Carnegie-Mellon University.

David Agus

Dr. David Agus
Best-selling author and world’s leading doctor and pioneering bio-medical researcher

Over the past twenty years, Dr. Agus has received acclaim for his innovations in medicine and contributions to new technologies, which continue to change the perception of health and empower people around the world to maintain healthy lives. Dr. Agus is professor of medicine and engineering at the University of Southern California, where he leads USC’s Westside Cancer Center and Center for Applied Molecular Medicine. He serves as a CBS News contributor. An international leader in new technologies and approaches for personalized healthcare, he co-founded two revolutionary companies: Navigenics and Applied Proteomics. ...more

Dr. Agus’ first book, The End of Illness, was published in 2012 and is a New York Times #1 and international bestseller, and subject of a PBS special. His second book, New York Times bestselling A Short Guide to a Long Life, was published January 2014, and his newest book The Lucky Years: How to Thrive in the Brave New World of Health was published January 5, 2016.