Agenda

Hear from Salesforce, and other company executives, plus industry-leading customers, partners, and product experts who will show you how to transform your business. We’ll also feature customers who use Salesforce products to connect to their customers in a whole new way. Register now.

 
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8:00 a.m. - 6:00 p.m.

Registration & Customer Success Expo*

8:45 a.m. - 9:25 a.m.

Breakout Sessions**

9:45 a.m. - 10:00 a.m.

Pre-show

10:00 a.m. - 11:30 a.m.

Keynote with Keith Block, Vice Chairman, President and COO at Salesforce, and special guest speakers

11:30 a.m. - 1:00 p.m.

Lunch in Customer Success Expo

1:00 p.m. - 4:40 p.m.

Breakout Sessions**

4:40 p.m. - 6:00 p.m.

Networking Reception in the Customer Success Expo

*Cloud Expo will be closed during the keynote.
**All breakout sessions are first come, first served.

Keynote speaker

Keith Block

Keith Block
Vice Chairman, President and COO, Salesforce

Keith Block is the Vice Chairman, President and COO of Salesforce and serves on its board of directors. He is responsible for the company’s day-to-day operations. In addition, he leads the company’s rapidly growing, multi-billion dollar global sales and services business, including alliances and channels, industry strategy and business operations....more

Block has managed world-class sales, consulting and engineering teams for nearly 30 years, with a focus on customer transformation. Prior to joining Salesforce in 2013, Block served as Oracle’s executive vice president of North America Sales and Consulting, leading a multi-billion dollar sales and services business unit that achieved record revenue and margin during his tenure. He began his career at Booz Allen Hamilton as a senior consultant.

Block currently serves on the Board of Trustees for Carnegie-Mellon University, the Advisory Board at Carnegie-Mellon University Heinz Graduate School and the Board of Trustees at the Concord Museum. He is actively involved with the Boston Partners in Education, a nonprofit focused on enhancing the academic achievement and personal growth of Boston’s public school students.

Block holds a Master’s of Science degree in Management and Policy Analysis and a Bachelor’s of Science degree in Information Systems from Carnegie-Mellon University.

Salesforce World Tour

Amsterdam · Atlanta · Boston · Chicago · London · Melbourne · CeBIT, Hanover · New York City · Paris · Tokyo · Toronto · Washington, D.C.