Admins are the leaders who can guide their businesses to the future. Learn how to leverage the Lightning Experience and new features of Salesforce to drive innovation, tackle inefficiency and increase productivity.
Data.com: The Future of Intelligent Selling
Despite the availability of information, research shows that 8 in 10 sales reps are unprepared and fail to create value with buyers. Join Data.com to learn how the right information in Salesforce can help your organization grow faster by improving how sales and marketing connect with customers. See how Data.com is evolving to better arm your sales team and make Sales Cloud your competitive advantage.
1:00 p.m. - 1:40 p.m.
Salesforce Agricultural Forum
Are you an agriculture or manufacturing executive who is looking to share and learn innovation and transformational expertise with peers? Join us for an exclusive thought leadership discussion on how you can use salesforce to transform your business.
Marketing Cloud: The Dawn of the Digital Marketer
The sun is rising on the future of marketing. Customers are engaging with brands they love on digital channels like never before, and new technology is further enabling ways for companies to impress customers every day. The dawn of the digital marketer is upon us. Join us and learn how the world's most innovative brands are cultivating 1-to-1 customer experiences across marketing, sales, and service.
Analytics Cloud: The Best Analytics for Salesforce Customers
Launched at Dreamforce 2014, the Salesforce Analytics Cloud was built for any user, any data, and any device. We're excited to unveil the next wave of the Analytics Cloud to help every Salesforce customer instantly go from data, to insight, to action. Learn what's new, see the product in action, and hear from customers who are experiencing unparalleled success with the Analytics Cloud.
2:00 p.m. - 2:40 p.m.
A New Era of Service for the Connected World
Customer service is evolving as customers are increasingly connected to each other, to their devices and to more products than ever before. Join Service Cloud and guests to learn how organizations of all sizes and across all industries are using Service Cloud to deliver in-context service everywhere, supercharge agent productivity and provide smarter support in today's hyper-connected world. Come learn how to create and execute a vision for customer service to meet and exceed the needs of your customers.
AppExchange for Everyone: Apps That Make a Huge Difference
With over 2,800 apps on the AppExchange you can run your entire business on Salesforce. In this session you will hear customers share the best ways to extend Sales and Service Cloud as well as how AppExchange can power solutions for every department with free and paid apps. Learn why over 79% of Salesforce customers use AppExchange apps.
Grow Your Small Business with Salesforce
Your focus needs be on customers, the growth engine of your business. So your small business has a lot to gain from innovations that help you quickly connect the dots and manage relationships more effectively. Whether you are trying to find, win or keep customers, join us to learn about the latest and greatest designed with your small business in mind.
3:00 p.m. - 3:40 p.m.
Meet Pardot: Drive Sales with Intelligent B2B Marketing by Salesforce
Did you know that 65% of B2B buyers have already made a purchase decision by the time they engage with a vendor sales rep professional (IDC)? Join us to get an inside look at Pardot, the sales and marketing secret weapon that allows you to intelligently engage with your buyers from click to close. Learn how adding marketing automation to your CRM can help you fill your pipeline, personalize the buying process at scale, and empower your sales and marketing teams to better market, sell, and engage in today's buyer-driven world.
App Cloud Keynote: Experience a New Way to Build Apps
The app revolution is here. What are you doing about it? Join Salesforce experts and App Cloud customers to learn how IT leaders can take advantage of the world's #1 Application Platform as a Service to transform their companies by delivering engaging and secure, enterprise applications for every part of the business. See updates on the latest product innovations from Force.com, Heroku, Lightning and more, and learn how you can deliver apps at the speed of business, with Salesforce App Cloud.
How to Maximize your Email Marketing by Adding Predictive Content, Mobile, & Ads
Email remains the cornerstone of most marketing strategies - no other channel is more effective at getting and keeping customers engaged. Yet many marketers fail to realize email's full potential by not pairing it with other solutions. Join us to learn how to further leverage your hard-earned subscribers and data through the addition of predictive content, mobile and advertising. You'll leave with quick-win tactics you can implement immediately, as well as real-world tips from leading brands.
From a Portal to Community
With huge advances in social interaction, branding, customization, and mobile access, Salesforce Communities deliver incredible new value to portal users. Join us to learn about how you can quickly migrate from portals to communities with best practices to ensure a smooth transition.
4:00 p.m. - 4:40 p.m.
Sales Cloud: Best Practices and Product Roadmap
Do you have a plan for ensuring success with Sales Cloud? Do you know how your organization can achieve the best results, maximize sales performance, and ensure widespread adoption? In this session, we'll walk you through the critical steps and best practices sales organizations should follow You'll see demonstrations of great features and hear from customers who have achieved amazing sales results and will explain firsthand how they did it. As well, you'll get a sneak peak into what exciting new features we're working on for future releases of the Sales Cloud.
Salesforce World Tour
Amsterdam · Atlanta · Boston · Chicago · London · Melbourne · CeBIT, Hanover · New York City · Paris · Tokyo · Toronto · Washington, D.C.