Agenda

Hear from Salesforce and other company executives, plus industry-leading customers, partners, and product experts who will show you how to transform your business. We’ll also feature customers who use Salesforce products to connect to their customers in a whole new way. Register now.

 
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8:00 a.m. - 6:00 p.m.

Registration & Customer Success Expo*

8:30 a.m. - 9:10 a.m.

Breakout Sessions**

10:00 a.m. - 11:30 a.m.

Keynote with Polly Sumner, Chief Adoption Officer at Salesforce, and special guest speakers

11:30 a.m. - 1:00 p.m.

Lunch in Customer Success Expo

1:00 p.m. - 4:40 p.m.

Breakout Sessions**

4:40 p.m. - 6:00 p.m.

Networking Reception in the Customer Success Expo

*Customer Success Expo will be closed during the keynote.
**All breakout sessions are first come, first served.

Keynote speaker

Keith Block

Keith Block
Vice Chairman and President, Salesforce

As Vice Chairman, a member of the Board of Directors and President of Salesforce, Keith Block leads the company’s Distribution Organization, which includes global sales, alliances and channels, customer support, and consulting services. With a focus on customer transformation and building long-term relationships, Mr. Block has managed world-class sales, consulting and engineering teams for nearly 30 years....more

At Salesforce, he is tasked with driving the company’s next decade of growth by expanding Salesforce’s high-performing sales organization, growing its market-leading alliances and channels program, extending the company further into international markets, and applying Salesforce’s award-winning platform to key industries, such as healthcare, financial services, retail, manufacturing and more.

Prior to joining Salesforce, Mr. Block served as Oracle’s executive vice president of North America Sales and Consulting, leading an 11,000-person team and building a multi-billion dollar sales business unit that achieved record revenue and margin during his tenure. He began his career at Booz Allen Hamilton as a senior consultant to Air Force executives.

Mr. Block currently serves on Salesforce’s Board of Directors, the Board of Trustees at the Concord Museum, the Advisory Board at Carnegie-Mellon University Heinz Graduate School, the President’s Advisory Council and Board of Trustees for Carnegie Mellon University.

Mr. Block holds an Master’s of Science degree in Management and Policy Analysis and a Bachelor’s of Science degree in Information Systems from Carnegie-Mellon University.

Salesforce World Tour

Amsterdam · Boston · Chicago · London · CeBIT, Hanover · New York City · Paris
São Paulo · Sydney · Tokyo · Toronto · Washington, D.C.