Agenda

Get ready for an information-packed day of learning and networking. Hear insights from Salesforce executives and executives from other enterprise companies about how to drive innovation and success like never before. Find out how other Customer Trailblazers, partners, and product experts are using Salesforce to connect to their customers in a whole new way. Register now.

 
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8:00 a.m. - 5:00 p.m.

Registration & Customer Success Expo*

8:30 a.m. – 10:10 a.m.

Breakout Sessions**

10:30 a.m. – 12:00 p.m.

Pre-show and Keynote with Parker Harris, Co-Founder, Salesforce, and special guests

12:00 p.m. – 1:00 p.m.

Lunch in Customer Success Expo

12:00 p.m. – 3:40 p.m.

Breakout Sessions**

3:40 p.m. – 5:00 p.m.

Networking Reception in the Customer Success Expo

*Customer Success Expo will be closed during the keynote.
**All breakout sessions are first come, first served.

Keynote speaker

Parker Harris

Parker Harris
Co-Founder

Parker Harris oversees product strategy for Salesforce, from design to development to service delivery.

Parker founded Salesforce along with Marc Benioff, Dave Moellenhoff, and Frank Dominguez in the spring of 1999. Prior to founding Salesforce, Parker developed cloud computing expertise at Left Coast Software, a company he co-founded in 1996, and sales force automation expertise at Metropolis Software, an early pioneer in field sales force automation subsequently acquired by Clarify.

Parker developed a love of math, science and computer programming at an early age, but also developed the other side of his brain with a fluency in French and a degree in English Literature from Middlebury College.

Colin Powell

Colin Powell
General, Former U.S. Secretary of State, Former Chairman, Joint Chiefs of Staff

General Colin Powell is a retired four star general and served for 35 years in the United States Army. He has served as U.S. National Security Advisor, Commander of the U.S. Army Forces Command, Chairman of the Joint Chiefs of Staff, and he was the 65th Secretary of State of the United States. He is the recipient of numerous U.S. military awards as well as two Presidential Medals of Freedom. General Powell is a strategic limited partner at Kleiner Perkins Caufield & Byers, and is a member of the Board of Directors of the Council on Foreign Relations. General Powell is the Chair of the Board of Visitors of the Colin Powell School for Civic and Global Leadership at his alma mater, the City College of New York. The Powell School was inaugurated May of 2013 and stands alongside CCNY’s other premiere named schools. He is the Founder and Chairman Emeritus of the America’s Promise Alliance, dedicated to forging a strong and effective partnership alliance committed to seeing that children have the fundamental resources they need to succeed.

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