Use the customer community forum feature in Salesforce Chatter enterprise social network solution to set up an internal FAQ section. This is one of the many useful features of Chatter office collaboration software that can help improve the efficiency of your company.
Social Customer Service: Equip your customer support teams with social customer service tools from Salesforce Service Cloud.
Live Agent Software: Engage your customers and prospects online in real-time. Live agent software from Salesforce Service Cloud.
Everything you need to know, without
even having to ask.
Collect and structure answers to common questions so employees can quickly find the information they need. Highlight recent questions on commonly asked topics around internal processes, projects, products, or any subject you need.
See what Chatter can do for you.
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