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We’re Salesforce, the Customer Company.

You could say we've always been the customer company.

From the day we opened our doors, focus on our customers drove our every decision. It fueled our growth and powered our customers' success. We develop the technology, the partnerships, and the communities that help companies connect with customers. So that every company can become a customer company.

We build bridges between companies and customers.

Businesses succeed when they create meaningful connection. Our mission is to deliver it. We help unite every department to better focus on customers with Customer 360, the world’s #1 CRM. 

We allow everyone, on every team, to share a single source of truth with integrated collaboration capabilities that guide essential conversations and decisions right where people work. And with Tableau, we help companies uncover deep insights and take data-driven actions to better serve their customers.

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Every product we offer plays a part in building the connections that drive success — and that success can be harnessed to create positive change.

History

A jump to the cloud. A leap of trust.

The cloud was born. In 1999, four Salesforce founders, working shoulder to shoulder in a small San Francisco apartment, launched a customer relationship management (CRM) system with a groundbreaking twist. All the software and critical customer data would be hosted on the internet and made available as a subscription service. This pioneering “software as a service,” or SaaS, model quickly spread across the technology industry.

Cultivating trust.

Early adopters of our cloud-based model took a significant leap of faith. There was only one formula for earning their trust — that is, by building trusted relationships. Over the decades, our product has grown in scale and sophistication.

We now provide essential services to many of the world’s biggest and most critical businesses, governments, and organisations. Trust is an ever more valuable commodity. Relationships are gold.

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Trust

We act as trusted advisors.

We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure.

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Customer Success

When our customers succeed, we succeed.

So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success.

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Innovation

We innovate together.

Our customers’ input helps us to develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage.

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Equality

Everyone deserves equal opportunities.

We believe everyone should be seen, heard, valued and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people and makes us a better company.

Values in Action

We believe business is the greatest platform for change.

We are passionate proponents of stakeholder capitalism, committed to doing well by all our stakeholders — our customers, employees, partners, communities, the planet and society as a whole.

And we lead by example, spearheading initiatives in philanthropy, racial equality and justice, climate action and advocacy and the ethical and humane use of technology.

A win-win-win approach.

Our founders launched the 1-1-1 model, which commits 1% of our equity, our technology and our peoples’ time to improving education, equality and the environment for everyone. Today, more than 18,000 companies worldwide have joined us in our Pledge 1% movement.

Together we are trailblazers

Helping customers succeed. It's a Salesforce thing.

Fueling your success with events and insights.

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Salesforce events.

Find passion, learning, and expertise — live or virtual.

Awards and recognition.

Awards and recognition.

Focusing on customers has its rewards.

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Questions? We’ll put you on the right path.

Ask about Salesforce products, pricing, implementation or anything else. Our highly trained reps are standing by, ready to help.