Introducing Salesforce IoT Cloud, powered by Thunder.

 
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Salesforce IoT Cloud, powered by Thunder.

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einstein-icon

Want to make every connected device smarter about your customers? Meet Salesforce Einstein.

Introducing artificial intelligence (AI) that streams IoT Cloud data from your connected products, recommends rules, and predicts the best actions to make customers happier. It’s also built right into Salesforce, so integrating IoT and AI is easier than ever.

einstein-icon

Want to make every connected device smarter about your customers? Meet Salesforce Einstein.

Introducing artificial intelligence (AI) that streams IoT Cloud data from your connected products, recommends rules, and predicts the best actions to make customers happier. It’s also built right into Salesforce, so integrating IoT and AI is easier than ever.

 

Connect the Internet of Things with the Internet of Customers.

Now you can harness the power of the Internet of Things and turn the data generated by every one of your customers, partners, devices, and sensors into meaningful action. With IoT Cloud you can process massive quantities of data, build business rules with simple, intuitive tools, and engage proactively with customers in real time.

 

What can you do
with IoT Cloud?

Connect with everything.

Connect data from every device, sensor, website, and interaction with Salesforce to get a more complete view of your customers.

Tackle the haystack. Move the needle.

Intuitive tools allow business users to pick out significant events from a torrent of data and trigger actions in real-time.

Engage customers proactively.

Use data and insights to take smarter, more personalised actions in Salesforce that improve the customer experience.

What can you do with IoT Cloud?

Connect with everything.

Connect data from every device, sensor, website, and interaction with Salesforce to get a more complete view of your customers.

Tackle the haystack. Move the needle.

Intuitive tools allow business users to pick out significant events from a torrent of data and trigger actions in real-time.

Engage customers proactively.

Use data and insights to take smarter, more personalised actions in Salesforce that improve the customer experience.

Connected to every Salesforce cloud.

Powered by Thunder, IoT Cloud connects all your data from the Internet of Things to
the rest of Salesforce for better insights and real-time customer actions.

Sales
Sales

Create opportunities and sales orders

Services
Service

Automatically request and schedule repairs

Marketing
Marketing

Trigger customer notifications and texts by devices

Apps
Apps

Initiate automatic inspections based on the delivery of supplies

Meet the brains
behind the operation.

Salesforce Thunder is the world’s most scalable event processing engine designed to ingest and orchestrate billions of events from the connected world in real time. Thunder enables businesses to unlock insights that were previously invisible and allows anyone to take proactive, personalised actions from any device to get closer than ever to customers.

Thunder

The road from
proactive to predictive.

Take a deeper dive into the architecture behind systems of intelligence that have made it possible for any company to process massive volumes of data — including data from the Internet of Things — and take action in real time.

Download e-book

Internet of Things