Case Management

View and edit service cases from anywhere. And easily escalate cases to subject matter experts so you can deliver accurate answers back to the customer.

Handle all your cases in half the time.

    • Escalate cases to subject matter experts for additional help.
    • View case histories on any contact or account.
    • Edit case details and keep your customer interactions up to date.
bg-phone-right

Download the Salesforce1 Mobile App.

bg-close-img bg-close-img

 

 

 

spacer