Contact management can no longer be done effectively with spreadsheets. To succeed in today’s competitive sales landscape you need a 360-degree view of your customers, including activity history, customer communications, internal account discussions and even social data. With contact management software from Salesforce Sales Cloud, you’ll be able to track your customers’ history from contact to contract, so you’ll be fully prepared for every meeting and every opportunity.
Get a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions.
Access critical customer data including key contacts, communication history, and more — quickly and easily with Salesforce. You’ll get a complete picture of every customer, from social insights to campaign history, to deals they're involved in.
Tap into activity on social media sites such as LinkedIn, Facebook, YouTube, and Twitter to get a good sense of what your customers are saying about your products or services. You’ll uncover valuable insights into your customers' issues, so you can proactively provide answers.
Successful selling involves collaboration across the organisation. Salesforce provides a Chatter feed on every account and contact record, allowing you to share insights, relevant documents, and more.
Access all of the account and contact data you need to keep deals moving, from anywhere. The Salesforce1 Mobile App pulls in valuable social profile information from your accounts and contacts, giving you deep insights so you can walk into that important sales meeting with confidence.
The best way to get to know Sales Cloud is to get your hands on the actual product. The free trial also comes with unlimited access to our Sales Community, a group of sales thought leaders sharing ideas about sales for salespeople.