Service Cloud

 
eBooks
More ›
 

Social Customer Service eBook
Learn how to use social media to deliver great customer service. Your customers are on social channels, your business should be too.

Read the report ›

Customer Success Stories
More ›
 

Activision
Activision delivers social engagement that unites the gaming community and takes customer support operations to the next level.

See the customer success story ›

Demo Videos
More ›
 

Service Cloud Demo
Service Cloud is a completely cloud-based solution for modern customer service.

Watch the demo video ›

Datasheets
More ›
 

Service Cloud datasheet
Service Cloud provides the transformational service platform to help you leapfrog the competition and deliver the next generation of customer service in the cloud.

Read the datasheet ›

Webinars
More ›
 

Maximizing Your Strategy for Social Customer Service
Customer expectations are changing more rapidly than at any prior time in recent history. And this is happening despite (or in some cases, because of) broader economic challenges.

Watch the webinars ›

Reports & Whitepapers
More ›
 

Gartner Magic Quadrant Report
The 2012 Gartner Magic Quadrant Report positions salesforce.com in the leader's quadrant for Customer Service Contact Centers.

Read the report ›