CRM Customer Support and Salesforce Training from Salesforce India

Salesforce training provides several multichannel CRM solutions that tap into the power of cloud technology, allowing your company to find a myriad of killer apps at the world's best marketplace, AppExchange then build applications and websites from the Force.com platform.

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CRM Training Courses Optimise your company's sales forecasting, analytics, lead management and social media monitoring with baseline support and tutorials from India's Salesforce CRM customer support veterans and expert services.

Premier level Salesforce training offers further benefits that bring superb ROI results:

  • 24/7 personalized phone CRM service from expert reps, with a guaranteed two-hour response time.
  • An assigned CSR or team of CSRs
  • CRM support "health checks" to determine whether your company is using its salesforce.com/in/ applications to full advantage.

Premier with Administration: The next level of Salesforce training that delivers dozens of administration services:

  • Ongoing application maintenance
  • Post-deployment application reconfiguration
  • Customisation CRM services
  • New functionality design
  • Advanced application optimisation

CRM Support: Force.com App Extensions

  • This CRM support package is the fastest, surest way to customise and extend Salesforce CRM training
  • Optimised business processes
  • Universal user adoption
  • End-user satisfaction and loyalty
  • Developer support engineers that build fully deployed and tested Apex triggers/classes and Visualforce customisations based on your functional requirements

Force.com App Extensions Comprehensive CRM Support Package

Force.com App Extensions can be up to 25 lines of code for Visualforce customisations and up to 50 lines for Apex triggers/classes (including test methods). Our team will build your extensions from scratch.

This unique program of extended CRM support features some high power advantages:

  • Deliverables and Key Benefits for Extended CRM Support
  • Extensions are also fully supported by our Developer Support CRM service.
  • Optimised workflows and business processes
  • Rapid time to implementation of extensions
  • Lower expense than a full consulting agreement
  • Greater engineering power without adding developer resources

Let Salesforce's stellar CRM customer support staff coordinate with our Consulting and Education groups to provide your enterprise with the appropriate CRM support resources and Salesforce training to help you manage your business brilliantly and stay way ahead of your competition - in the cloud.

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Topics You Might Be Interested In

Cloud Computing The freedom and ease of next generation cloud technology brings fast deployment, easy customisation, mobility and remote upgrades to your enterprise.
Sales Force AutomationMaster business intelligence using the world's #1 sales application for collaboration between sales and marketing across the enterprise.
CRM Training Expert training at every level will enable your company to build smarter apps and close deals faster.
Customisation With cloud-based subscription services it is possible to better customise your business applications to match your industry and business practises.
1000 Applications and Services Cloud-based infrastructure for common processes like pipeline management, lead generation, expense tracking, and project management already exist on the Salesforce AppExchange.
Social Media Use social networks like Facebook and Twitter to reach and connect with today's customers and benefit from the features of the Salesforce Service Cloud.

Maximize your success with Salesforce

Benefit from best practices and success programs, fast 24x7 support, comprehensive and customizable training, and extensive admin services to drive productivity and accelerate ROI. To learn more, contact us.

While every Salesforce customer automatically gets a Standard Success Plan to receive online support and getting-started training, our most successful customers take full advantage of the most comprehensive service offerings in the industry: our Premier Success Plan or our Premier+ Success Plan.

How can Premier Success Plans accelerate your success?

  • Extend your team with Salesforce certified experts
  • Drive user adoption and increase productivity
  • Get fast answers, best practices and recommendations
  • Make employees more productive through training
  • Maximize your ROI on Salesforce
*with 200+ CRM users, or $50,000 in annual Premier Success fees.